Pharmacy Technician

Integrated Care System; Truro; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dynamic opportunity for an enthusiastic Pharmacy Technician to join a dedicated team within a leading Integrated Care System. The successful candidate will collaborate with Clinical Pharmacists and other healthcare professionals to ensure safe medication supply and participate in multiple initiatives aimed at improving patient care. We offer a supportive environment committed to professional development and quality patient outcomes, with a focus on promoting equality and diversity in healthcare delivery.

Qualifications

• Experience as a registered pharmacy technician.
• Evidence of continued professional development (CPD) required.

Responsibilities

• Support Clinical Pharmacists with medication optimization tasks.
• Conduct clinical audits and report on key performance indicators.
• Handle sensitive information in compliance with Data Protection Act.

Skills

Communication

Analytical Thinking

Attention to Detail

Organizational Skills

Education

BTEC/NVQ level 3 or equivalent in pharmaceutical sciences

Professional registration with GPhC

Tools

SystmOne

Microsoft Office

Job description

Arbennek PCN is looking for an enthusiastic and highly motivated person to join its team as a Pharmacy Technician.

The successful candidate will work with Clinical Pharmacists along with the practice and PCN's wider multi-disciplinary team, under supervision, to ensure the safe, accurate and timely supply of prescribed medication to patients.

Interview Date 04.09.25

Main duties of the job

• Support Clinical Pharmacists at practice and PCN level with medicines optimisation and patient care initiatives.
• Perform medication switches and updates in GP practices in line with agreed protocols.
• Report on key performance indicators for CPGP to demonstrate added value for patients and general practice in accordance with NICE guidance.
• Conduct and share outcomes from clinical audits using SystmOne.
• Monitor MHRA drug alerts and help implement appropriate medication changes.
• Use and maintain information systems and databases relevant to the position including incident reporting, medicines optimisation, prescribing data, cost savings and patient outcomes.
• Collaborate with GP practices, ICB teams, community and hospital pharmacies.
• Participate in meetings, including PCN Multi Disciplinary Team meetings.
• Help deliver the wider Medicines Optimisation Strategy.
• Handle sensitive information professionally, in line with the Data Protection Act and Caldicott Guidelines.
• To be responsible for the organisation, planning and of own workload to meet set deadlines.

About us

Arbennek PCN is located in the central ICA within the Cornwall and Isles of Scilly Integrated Care System and has approximately 32,453 people registered from 4 GP Practices Brannel Surgery, Clays Surgery, Probus Surgery and Roseland Surgeries.

Job responsibilities

Undertakepatient facing and patient supporting roles to ensure effective medicines use,through shared decision-making conversations with patients.

Carry outmedicines optimisation tasks including effective medicine administration (e.g.checking inhaler technique), supporting medication reviews and medicinesreconciliation. Where required, utilise consultation skills to work inpartnership with patients to ensure they use their medicines effectively.

Asdetermined by the PCN, support medication reviews and medicines reconciliationfor new care home patients and synchronising medicines for patient transfersbetween care settings, linking with local community pharmacies

Supportthe Clinical Pharmacist in Structured Medication Reviews (SMR) i.e. organise necessary monitoring tests prior to SMR

Provideexpertise to address both the public health and social care needs of patients, including lifestyle advice,service information, and help in tacklinglocal health inequalities.

Manageshared care protocols and liaise with Clinical Pharmacists for more complex patients.

Supportinitiatives for antimicrobial stewardship to reduce inappropriate antibioticprescribing locally.

Supportthe PCN multi-disciplinary team to ensure efficient medicines optimisationprocesses are being followed.

Implementefficient ordering and return processes and reducing medication wastage.

Providetraining and support on the legal, safe and secure handling of medicines,including the implementation of the Electronic Prescription Service (EPS).

Promotion of Electronic Repeat Dispensing(eRD) and online ordering

Develop relationshipswith other pharmacy professionals and members of the multi-disciplinary team tosupport integration across health and social care including primary care,community pharmacy, secondary care and mentalhealth.

Supportpractice reception teams in streaming general prescription requests, so as to allow GPs andclinical pharmacists to review the more clinically complex requests.

Supportthe implementation of national prescribing policies and guidance within GPpractices, care homes and other primary caresettings.

Supportthe PCN to deliver on QIPP agenda, QOF and locally commissioned enhanced services

Supportingquality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services;

Supportthe PCN in reviewing and developing practice policies for CQC requirements

Develop a culture that promotes equality andvalues diversity. The postholder must be aware of and committed to the Equalityand Diversity policies of the appointing GP Federation and comply with all therequirements of these policies and actively promote Equality and Diversityissues relevant to the post.

Ensure the principles of openness,transparency and candor are observedand upheld in all working practices.

The post holder will have, or acquire throughtraining provided by the organisation, the appropriate level of safeguardingand knowledge, skills and practicerequired for the post and be aware of and comply with the organisations safeguardingprotection policies and procedures.

Ensure that any infection prevention andcontrol issues are reported to the line manager/Infection Prevention and Control

The post-holder will support the equality, diversityand rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importanceof peoples rights, interpreting them in a way that is consistent with practiceprocedures and policies, and current legislation

Respecting the privacy, dignity, needs andbeliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to andof the individual, is non- judgmental and respects their circumstances,feelings priorities and rights.

The post-holder will participate in anytraining programme implemented by the practice as part of this employment, withsuch training to include:

Participation in an annual individualperformance review, including takingresponsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development,learning and performance and demonstrating skills and activities to others whoare undertaking similar work

The post-holder will strive to maintain quality within thepractice, and will:

Alert other team members to issues of qualityand risk

Assess own performance and take accountabilityfor own actions, either directly orunder supervision

Contribute to the effectiveness of the team byreflecting on own and team activities and making suggestions on ways to improveand enhance the teams performance

Work effectively with individuals in otheragencies to meet patients needs

Effectively manage own time, workload and resources

Person Specification

Experience

• -Evidence of continued professional development (CPD)
• -Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
• -Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges

Qualifications

• -Professional registration with GPhC
• -Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician
• -Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician; c. enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH);
• -BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
• -

Skill and Competencies

• -Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential)
• -Able to analyse and interpret prescribing data
• -Has attention to detail, able to work
• accurately, identifying errors quickly and easily Able to effectively manage allocated resources
• Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines
• -Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
• -Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
• -Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals. Whilst recognising peoples needs for alternative methods of communication
• -Influencing and negotiating skills
• -An excellent understanding of data protection and confidentiality issues
• -Works effectively independently and as a member of a team
• -Flexible approach to meet service needs and ensure a stakeholder focused response
• -Self-motivated and proactive
• -Able to undertake the demands of the post with reasonable adjustments if required
• -Independently mobile to be able to work across several sites and travel to meet with stakeholders
• -Adaptability, flexibility and ability to cope with uncertainty and change
• -Demonstrate ability to work in a busy environment;ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
• -Excellent time keeping and prioritisation skills
• -is working under appropriate clinical supervision to ensure safe, effective and efficient use of medicines
• -Understand the aims of current healthcare policy within the PCN

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.