Pharmacy Technician

NHS; Stockton-on-Tees; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare provider is seeking a Pharmacy Technician to ensure safe and efficient medication practices. The role involves improving prescribing practices, supporting patient care, and training pharmacy staff. The ideal candidate will possess relevant qualifications and be proactive in enhancing patient outcomes.

Qualifications

• Professional registration with the General Pharmaceutical Council as a pharmacy technician is essential.
• Experience in a general practice setting is valued.
• Knowledge of medicines optimisation principles is desirable.

Responsibilities

• Organising and planning own workload to meet deadlines.
• Responding to medication queries from patients and staff.
• Undertaking medicines reconciliation reviews post-discharge.

Skills

Attention to detail

Communication

Time management

Education

NVQ level 3 Diploma in Pharmacy

Professional registration with the General Pharmaceutical Council

Tools

Microsoft Office

SystmOne

Job description

Job Summary

Queens Park Medical Centre is looking for a Pharmacy Technician to join our friendly and enthusiastic multi-disciplinary team.

The post holder will work directly for the practice to support the team and ensure the delivery of safe, effective and efficient systems for repeat prescribing, medicines optimisation, reducing medicines waste and maximising patient outcomes.

Main duties of the job

We recognise the value and better need to utilise the role of pharmacy technicians within primary care to help patients stay safe and well out of hospital and are therefore looking to expand on our existing pharmacy team.

The purpose of this role is to lead improvements to maximise safe, cost effective best practice in prescribing to improve the quality of patient care. The post holder will play a pivotal role in helping patients to get the best from their medicines through effective medicines reconciliation after discharge and on other transfers of care, medication use reviews, identification of patients suitable for electronic repeat dispensing, promotion of online ordering, providing assurance of monitoring of high risk drugs, and handling of prescription queries within their areas of competence.

The role will also include supporting and eventually leading the training and development of practice based prescribing clerks and administrators to improve co-ordination and effective pharmacy administration within the practice, especially with relation to repeat prescribing systems and processes.

The post-holder will also assist the general practice team in achieving national requirements, NICE implementation, and utilisation of medicines optimisation initiatives.

About Us

We are proud to offer a friendly and welcoming environment providing excellent healthcare to the residents of Stockton-on-Tees.

We are a large practice with 18,700 patients. We have 10 GPs, 4 Nurse Practitioners, 5 practice nurses, 3 HCAs, a Practice Pharmacist, a team of prescribing clerks, and a superb group of highly committed and enthusiastic administrative and reception staff. We also work closely with our PCN team which includes Social Prescribing Link Workers (some with specialist skills in cancer care and learning disabilities), First Contact Practitioners, Health and Wellbeing Coaches, Pharmacists and Pharmacy Technicians.

We are also a training practice and our GPs are experienced in supporting the PCN pharmacy team and our own practice pharmacist. We would be keen to hear your ideas and support your individual progression within the role.

The work is fast paced and challenging but rewarding and you will be part of a brilliant team.

Details

Date posted

02 July 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4518-25-0004

Job locations

Farrer Street

Stockton-on-Tees

TS18 2AW

Job Description

Job responsibilities

The Pharmacy Technician will work alongside our prescribing clerks and under the supervision of our clinical pharmacist to:

Be responsible for the organisation, planning and of own workload to meet set deadlines

Use and maintain information reporting systems and databases relevant to the position including incident reporting, medicines optimisation, prescribing data, cost savings, and patient outcomes

Take a proactive approach towards the safe handling of prescriptions, including assessment of risk and making recommendations for improvement

To respond to medication queries from patients and staff in a professional manner and within practice protocol, referring to the appropriate clinician when required

Liaise with other pharmacy stakeholders e.g. Medicines Optimisation/Community Pharmacy/Hospital Pharmacy/PCN Pharmacy teams

Support and eventually deliver training and development to practice based prescribing clerks and administrators to support improved co-ordination and effective pharmacy administration

Undertake medicines reconciliation reviews post-discharge and on other transfers of care, within the remit of practice protocols and growing individual competency

Run medication safety audits and highlight patients that require clinical review e.g. in response to MHRA / national patient safety alerts, the local incentive scheme, quality and outcomes framework (QOF) or local updates

Help review and contribute to the practice's repeat prescribing and high-risk drug monitoring protocols

Undertake medication use reviews and support the pharmacist by identifying patients who need further clinical medication review and assisting where able, e.g. through the provision of patient safety information leaflets, joining on community visits etc.

Participate in practice MDT meetings, patient participation groups, and other meetings to promote issues relevant to prescribing and medicines optimisation

The Postholder Will Also:

Be part of a culture that promotes equality and values diversity. The postholder must comply with all the requirements of policies regarding this.

Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.

Have or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures.

Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control

Job Description

Job responsibilities

The Pharmacy Technician will work alongside our prescribing clerks and under the supervision of our clinical pharmacist to:

Be responsible for the organisation, planning and of own workload to meet set deadlines

Use and maintain information reporting systems and databases relevant to the position including incident reporting, medicines optimisation, prescribing data, cost savings, and patient outcomes

Take a proactive approach towards the safe handling of prescriptions, including assessment of risk and making recommendations for improvement

To respond to medication queries from patients and staff in a professional manner and within practice protocol, referring to the appropriate clinician when required

Liaise with other pharmacy stakeholders e.g. Medicines Optimisation/Community Pharmacy/Hospital Pharmacy/PCN Pharmacy teams

Support and eventually deliver training and development to practice based prescribing clerks and administrators to support improved co-ordination and effective pharmacy administration

Undertake medicines reconciliation reviews post-discharge and on other transfers of care, within the remit of practice protocols and growing individual competency

Run medication safety audits and highlight patients that require clinical review e.g. in response to MHRA / national patient safety alerts, the local incentive scheme, quality and outcomes framework (QOF) or local updates

Help review and contribute to the practice's repeat prescribing and high-risk drug monitoring protocols

Undertake medication use reviews and support the pharmacist by identifying patients who need further clinical medication review and assisting where able, e.g. through the provision of patient safety information leaflets, joining on community visits etc.

Participate in practice MDT meetings, patient participation groups, and other meetings to promote issues relevant to prescribing and medicines optimisation

The Postholder Will Also:

Be part of a culture that promotes equality and values diversity. The postholder must comply with all the requirements of policies regarding this.

Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.

Have or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures.

Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control

Person Specification

Qualifications

Essential

• Professional registration with the General Pharmaceutical Council as a pharmacy technician
• NVQ level 3 Diploma in the Principles and Practice for Pharmacy Technicians or similar
  
  

Desirable

• Enrolled in, be qualified from or willing to embark on an approved training pathway, for example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH) by CPPE
  
  

Experience

Essential

• Evidence of ability to work proactively and independently
• Computer literate with an ability to use Microsoft Office Packages
  
  

Desirable

• Knowledge of SystmOne clinical system
• Experience of working in a general practice setting
• Knowledge of the principles of medicines optimisation
• An appreciation of the NHS agenda and the Quality and Outcomes Framework (QOF)
• Good clinical pharmacy knowledge including terminology
• An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
• Knowledge and understanding of pharmacy law and ethics and current legislation
  
  

Skills and Qualities

Essential

• Ability to work in a busy and sometimes changing environment with demonstratable time keeping and prioritisation skills
• Able to prioritise own workload, under own initiative within the boundaries of the role
• Awareness of own personal and professional limitations, and willing to seek advice where necessary
• Attention to detail, able to work accurately, identifying errors quickly and easily
• Committed to own CPD, with support from employer
• Understanding of data protection and confidentiality issues
• Works effectively independently and as a member of a team
• Written and verbal communication skills with the ability to adjust communication style and content to suit the audience
  
  

Person Specification

Essential

• Ability to work in a busy and sometimes changing environment with demonstratable time keeping and prioritisation skills
• Able to prioritise own workload, under own initiative within the boundaries of the role
• Awareness of own personal and professional limitations, and willing to seek advice where necessary
• Attention to detail, able to work accurately, identifying errors quickly and easily
• Committed to own CPD, with support from employer
• Understanding of data protection and confidentiality issues
• Works effectively independently and as a member of a team
• Written and verbal communication skills with the ability to adjust communication style and content to suit the audience
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Queens Park Medical Centre

Address

Farrer Street

Stockton-on-Tees

TS18 2AW

Employer's website

https://www.qpmc.co.uk/ (Opens in a new tab)

Employer details

Employer name

Queens Park Medical Centre

Address

Farrer Street

Stockton-on-Tees

TS18 2AW

Employer's website

https://www.qpmc.co.uk/ (Opens in a new tab)

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