Pharmacy Technician

NHS; Plymouth; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

An NHS organization is seeking a Pharmacy Technician to play a vital role in medication management and patient support. Located in Plymouth, this position will focus on efficient prescription processing, collaborating with clinical teams, and ensuring safe medication practices. The ideal candidate will possess a NVQ Level 3 in Pharmaceutical Sciences and have proven experience in a primary care environment. Offering a competitive salary, flexible working arrangements, and a supportive team culture, this role aims to enhance patient outcomes within the healthcare system.

Benefits

Free on-site parking

Flexible working arrangements

Birthday day off

Qualifications

• Proven experience as a Pharmacy Technician in a primary care setting.
• Registered with the General Pharmaceutical Council as a Pharmacy Technician.
• Strong understanding of medication management systems and drug interactions.

Responsibilities

• Manage and process repeat prescriptions efficiently and safely.
• Support medication reviews and medicines reconciliation after discharge.
• Provide patient education and assist with medication-related queries.

Skills

Medication Management

Patient Communication

Record Management

Team Collaboration

Education

NVQ Level 3 in Pharmaceutical Sciences

Tools

SystmOne

EMIS web

Job description

Job summary

Our Pharmacy Technician will support the clinical team by ensuring the safe and efficient management of medicines, including repeat prescription processes, audits, and reconciliation of medications following hospital discharge. Youll be instrumental in streamlining workflows and supporting patients in managing their medications safely and effectively.

Main duties of the job

• Manage and process repeat prescriptions efficiently and safely.
• Support medicines reconciliation and liaise with community pharmacies.
• Assist in prescription audits, medication safety processes, and stock management.
• Provide patient education and support around medication use.
• Collaborate with the pharmacy and clinical teams to streamline medicines management systems.

About us

Location:Devon Plymouth or Barnstaple (with some remote working)Hours:Up to 37.5 hours per week (flexible working patterns considered)Salary:Dependent on experience, in line with PCN pay rangeBenefits:Free parking, birthday day off, supportive and growing team environment

We are excited to expand our pharmacy team and are currently recruiting for one Pharmacy Technician to join our ever-growing and dynamic workforce.

Based in Devon, with primary sites in Plymouth or Barnstaple, this role offers the opportunity to work both on-site and remotely to support our wider network of practices across the region.

This is a full-time role (up to 37.5 hours per week), though we are happy to discuss flexible or part-time working arrangements that support worklife balance.

As part of our collaborative team, you will play a key role in delivering high-quality medicines optimisation, supporting long-term condition management, and contributing to safe, effective prescribing within our primary care network (PCN).

What We Offer:

• Competitive salary aligned with PCN pay frameworks
• Flexible working arrangements
• Free on-site parking
• Birthday day off
• Friendly, supportive team culture with excellent peer and clinical supervision

If you're passionate about improving patient outcomes and want to be part of a forward-thinking and supportive team, we'd love to hear from you.

Please be advised we may close this vacancy early if we receive a high number of applications.

Details Date posted

22 July 2025

Pay scheme

Other

Salary

Depending on experience DOE in line with PCN Banding

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A2381-25-0021PLYM

Job locations

Ernesettle Medical Centre

21 Ernesettle Green

Plymouth

PL5 2ST

Job description Job responsibilities

Role duties

Medication Management Support:

Collaborate with Clinical Pharmacists and clinicians to adhere to agreed practice prescribing and standard operating procedures.

Process repeat medication requests, including the conversion of acute requests to repeat prescriptions, adjusting quantities, and processing prescriptions in accordance with agreed clinical protocols.

Assist in managing shared care protocols and support Clinical Pharmacists with complex patient cases.

Medication Reviews and Reconciliation:

Support medication reviews/monitoring and medicines reconciliation post-discharge or other transfers of care, particularly focusing on synchronizing medicines for patients transferring between care settings.

Organise necessary monitoring tests prior to Structured Medication Reviews (SMR) as determined by the PCN.

Patient Interaction:

Undertake patient support roles to ensure effective medicines use through shared decisionmaking conversations.

Provide a contact point for patients and colleagues with medication related queries, enhancing patient support and care continuity.

Record Management:

Maintain accurate patient medication records on the practices clinical computer system, recording advice given and actions taken.

Assist the Pharmacist with data analysis related to prescribing behaviour to align with NICE guidance and local clinical commissioning directives.

System Utilisation and Training:

Implement and support the use of the Electronic Prescription Service (EPS), Electronic Repeat Dispensing (eRD), and online ordering systems to streamline processes and reduce medication wastage.

Provide training and support on the legal, safe, and secure handling of medicines.

Operational Efficiency:

Develop efficient ordering and return processes to minimize medication wastage.

Support the promotion and maintenance of eRD and the optimization of repeat prescribing processes.

Interprofessional Collaboration:

Foster relationships with other pharmacy professionals and members of the multidisciplinary team to support integration across health and social care sectors including primary care, community pharmacy, and secondary care.

Assist in developing and reviewing medicines audits and practice reception team protocols for general prescription requests to allow GPs and clinical pharmacists to focus on clinically complex patients.

Policy and Compliance:

Support the implementation of national prescribing policies and guidance within GP practices, care homes, and other primary care settings.

Assist in reviewing and developing practice policies to meet CQC requirements and support the PCN in delivering on the QIPP agenda, QOF, and locally commissioned enhanced services.

Professional Standards:

Work within competencies and maintain professional indemnity for the role.

Promote a culture that values equality and diversity, complying with relevant policies and actively promoting related issues.

Safety and Safeguarding:

Acquire appropriate levels of safeguarding knowledge and practice required for the post, complying with the organisations safeguarding policies.

Report any infection prevention and control issues to the line manager as required.

Job description Job responsibilities

Role duties

Medication Management Support:

Collaborate with Clinical Pharmacists and clinicians to adhere to agreed practice prescribing and standard operating procedures.

Process repeat medication requests, including the conversion of acute requests to repeat prescriptions, adjusting quantities, and processing prescriptions in accordance with agreed clinical protocols.

Assist in managing shared care protocols and support Clinical Pharmacists with complex patient cases.

Medication Reviews and Reconciliation:

Support medication reviews/monitoring and medicines reconciliation post-discharge or other transfers of care, particularly focusing on synchronizing medicines for patients transferring between care settings.

Organise necessary monitoring tests prior to Structured Medication Reviews (SMR) as determined by the PCN.

Patient Interaction:

Undertake patient support roles to ensure effective medicines use through shared decisionmaking conversations.

Provide a contact point for patients and colleagues with medication related queries, enhancing patient support and care continuity.

Record Management:

Maintain accurate patient medication records on the practices clinical computer system, recording advice given and actions taken.

Assist the Pharmacist with data analysis related to prescribing behaviour to align with NICE guidance and local clinical commissioning directives.

System Utilisation and Training:

Implement and support the use of the Electronic Prescription Service (EPS), Electronic Repeat Dispensing (eRD), and online ordering systems to streamline processes and reduce medication wastage.

Provide training and support on the legal, safe, and secure handling of medicines.

Operational Efficiency:

Develop efficient ordering and return processes to minimize medication wastage.

Support the promotion and maintenance of eRD and the optimization of repeat prescribing processes.

Interprofessional Collaboration:

Foster relationships with other pharmacy professionals and members of the multidisciplinary team to support integration across health and social care sectors including primary care, community pharmacy, and secondary care.

Assist in developing and reviewing medicines audits and practice reception team protocols for general prescription requests to allow GPs and clinical pharmacists to focus on clinically complex patients.

Policy and Compliance:

Support the implementation of national prescribing policies and guidance within GP practices, care homes, and other primary care settings.

Assist in reviewing and developing practice policies to meet CQC requirements and support the PCN in delivering on the QIPP agenda, QOF, and locally commissioned enhanced services.

Professional Standards:

Work within competencies and maintain professional indemnity for the role.

Promote a culture that values equality and diversity, complying with relevant policies and actively promoting related issues.

Safety and Safeguarding:

Acquire appropriate levels of safeguarding knowledge and practice required for the post, complying with the organisations safeguarding policies.

Report any infection prevention and control issues to the line manager as required.

Person Specification Experience Essential

• Experience
• Proven experience as a Pharmacy Technician within a primary care setting, demonstrating familiarity with clinical pharmacy operations and medication management protocols.
• Experience in medication reconciliation, prescription handling, and supporting clinical audits and reviews.

Other Skills Essential

• Technical Skills
• Proficiency in using clinical computer systems, including Electronic Prescription Ser-vice (EPS) and Electronic Health Records (EHR).
• Skilled in managing, ordering, and dispensing medications in accordance with standard operating procedures and legal requirements.
• Clinical Competencies
• Strong understanding of medication management systems, drug interactions, and contraindications.
• Ability to support clinical pharmacists in conducting Structured Medication Reviews (SMR) and medication synchronisation across care settings.
• Communication Skills
• Excellent communication skills, capable of effectively handling queries from patients and collaborating with multidisciplinary healthcare teams.
• Ability to provide training and support to practice staff on the safe and effective use of medicines and related systems.
• Previous SystmOne & EMIS web software usage is an advantage

Qualifications Essential

• Educational Background
• Vocational qualification in Pharmacy Technology, NVQ Level 3 in Pharmaceutical Sciences, or equivalent is essential.
• Registered with the General Pharmaceutical Council (GPhC) or equivalent regulatory body as a Pharmacy Technician (if available).

Person Specification Experience Essential

• Experience
• Proven experience as a Pharmacy Technician within a primary care setting, demonstrating familiarity with clinical pharmacy operations and medication management protocols.
• Experience in medication reconciliation, prescription handling, and supporting clinical audits and reviews.

Other Skills Essential

• Technical Skills
• Proficiency in using clinical computer systems, including Electronic Prescription Ser-vice (EPS) and Electronic Health Records (EHR).
• Skilled in managing, ordering, and dispensing medications in accordance with standard operating procedures and legal requirements.
• Clinical Competencies
• Strong understanding of medication management systems, drug interactions, and contraindications.
• Ability to support clinical pharmacists in conducting Structured Medication Reviews (SMR) and medication synchronisation across care settings.
• Communication Skills
• Excellent communication skills, capable of effectively handling queries from patients and collaborating with multidisciplinary healthcare teams.
• Ability to provide training and support to practice staff on the safe and effective use of medicines and related systems.
• Previous SystmOne & EMIS web software usage is an advantage

Qualifications Essential

• Educational Background
• Vocational qualification in Pharmacy Technology, NVQ Level 3 in Pharmaceutical Sciences, or equivalent is essential.
• Registered with the General Pharmaceutical Council (GPhC) or equivalent regulatory body as a Pharmacy Technician (if available).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Fuller and Forbes Partnership

Address

Ernesettle Medical Centre

21 Ernesettle Green

Plymouth

PL5 2ST

Employer's website

http://bramleyonline.co.uk/ (Opens in a new tab)

Employer details Employer name

Fuller and Forbes Partnership

Address

Ernesettle Medical Centre

21 Ernesettle Green

Plymouth

PL5 2ST

Employer's website

http://bramleyonline.co.uk/ (Opens in a new tab)