Pharmacy Technician

The Boots Company PLC; Northallerton; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption留

Flexible benefits scheme

Access to TELUS Health EAP

CPD Days and protected learning time

GPhC/PSNI/PSI Fees reimbursed

Job summary

Boots is seeking a Pharmacy Technician to deliver patient-centred service across communities, triage patients, and coach the dispensary team to deliver the highest standard of care.

You will support stock management, order fulfilment, and safe handling of medications, while using pharmacy systems to optimise service delivery. Training will be provided; leadership opportunities exist within store or progression pathways.

Qualifications

• Must be registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
• Ability to lead and coach a dispensary team.
• Excellent communication and organisational skills.
• Motivation to improve outcomes for teams, customers and patients.
• Desire to deliver services and outstanding patient care.
• Ability to use pharmacy systems and technology.

Responsibilities

• Provide expert, tailored advice to patients about medicines and products.
• Deliver services as required by store needs.
• Coach and inspire the pharmacy team to deliver high‑quality care.
• Assist with triage of patients and distribution of prescription handouts.
• Make legal, safe, and ethical decisions in the pharmacy.
• Manage stock, workload, orders, and handling of controlled drugs with patient safety in mind.

Skills

Coaching leadership

Communication

Organisation

Motivation to change

Patient care

Pharmacy systems

Education

GPhC/PSNI/PSI registration

Job description

What you’ll be doing

Our Pharmacy Technicians make a real difference by delivering outstanding patient-centred service to the communities we serve; from triaging patients, to inspiring and coaching the healthcare team, and providing expert technical advice on the supply of medicines.

Key responsibilities

• Providing expert, tailored advice to patients about available medicines, products or Macmillan Cancer Support.
• Delivering various services dependant on the store needs.
• Building great relationships with your pharmacy team; coaching and inspiring them to deliver the highest standard of care.
• Assisting with the triage of patients and distributing prescription handouts.
• Taking ownership for legal, safe and ethical decision-making in the pharmacy.
• Manage operational tasks including replenishing stock, workload management, order fulfilment, receiving and handling controlled drugs whilst ensuring patient safety.

What you’ll need to have (our must-haves)

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI)
• A genuine excitement for coaching and leading a dispensary team
• Excellent communication and organisational skills
• Motivation to change things for the better for our teams, customers and patients
• A desire to deliver services and outstanding patient care.
• Ability to use pharmacy systems and technology

It would be great if you also have

Previous experience as a Pharmacy Technician with checking capability - however this is not essential as training will be given.

Where your brilliance can take you

There are endless possibilities here at Boots. As a Boots Pharmacy Technician you will have plenty of opportunities to develop yourself and progress your Pharmacy Technician career, explore store leadership or even join our Support Office. Wherever you want to go, we’ll help get you there.

Rewards designed for you

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
• CPD Days and protected learning time
• GPhC/PSNI/PSI Fees reimbursed

There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday.

A bit about us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What’s next?

Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

This role requires the successful candidate to complete a pre-employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.