Pharmacy Technician

Boots UK; Kingswinford; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption…

Flexible benefits scheme

TELUS Health EAP

CPD Days and protected learning time

GPhC/PSNI/PSI Fees reimbursed

Job summary

Boots is hiring a Pharmacy Technician to deliver patient-centred care, triage patients, and coach the pharmacy team in a busy community setting. You will provide expert medicine advice, support stock management, and ensure safe, compliant dispensing.

The role offers opportunities to develop leadership skills and progress within Boots’ network. Join a team dedicated to exceptional patient care, professional development, and strong support across our stores and offices.

Qualifications

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI).
• Coaching and leading a dispensary team.
• Excellent communication and organisational skills.
• Motivation to improve teams, customers and patients.
• Desire to deliver outstanding patient care.
• Ability to use pharmacy systems and technology.

Responsibilities

• Provide expert, tailored advice to patients about medicines and services.
• Deliver store-specific pharmacy services as needed.
• Lead and coach the pharmacy team to maintain high standards of care.
• Assist with triage of patients and dispensing tasks.
• Make safe, ethical decisions in the pharmacy.
• Manage stock, ordering, receiving and handling controlled drugs.

Skills

Coaching & leadership

Communication

Organisational skills

Patient care

Education

GPhC/PSNI/PSI registration

Tools

Pharmacy systems

Job description

What You’ll Be Doing

Our Pharmacy Technicians make a real difference by delivering outstanding patient-centred service to the communities we serve; from triaging patients, to inspiring and coaching the healthcare team, and providing expert technical advice on the supply of medicines.

Key Responsibilities

• Providing expert, tailored advice to patients about available medicines, products or Macmillan Cancer Support.
• Delivering various services dependant on the store needs.
• Building great relationships with your pharmacy team; coaching and inspiring them to deliver the highest standard of care.
• Assisting with the triage of patients and distributing prescription handouts.
• Taking ownership for legal, safe and ethical decision-making in the pharmacy.
• Manage operational tasks including replenishing stock, workload management, order fulfilment, receiving and handling controlled drugs whilst ensuring patient safety.

What You’ll Need To Have (our Must-haves)

• Registered with the relevant pharmacy regulator (GPhC, PSNI, PSI)
• A genuine excitement for coaching and leading a dispensary team
• Excellent communication and organisational skills
• Motivation to change things for the better for our teams, customers and patients
• A desire to deliver services and outstanding patient care.
• Ability to use pharmacy systems and technology

It would be great if you also have

Previous experience as a Pharmacy Technician with checking capability - however this is not essential as training will be given.

Where your brilliance can take you

There are endless possibilities here at Boots. As a Boots Pharmacy Technician you will have plenty of opportunities to develop yourself and progress your Pharmacy Technician career, explore store leadership or even join our Support Office. Wherever you want to go, we’ll help get you there.

Rewards designed for you

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
• CPD Days and protected learning time
• GPhC/PSNI/PSI Fees reimbursed

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more by clicking here. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third‑party sites are not endorsed by Boots and may not be accurate.

A Bit About Us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.