Pharmacy Technician

Integrated Care System; Hartlepool; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare provider in Hartlepool is seeking a Primary Care Network Pharmacy Technician to join their multidisciplinary team. This role includes supporting patients in medication management, conducting structured medication reviews, and collaborating with various healthcare professionals to improve patient care. The successful candidate will hold a relevant qualification and be registered with GPhC, demonstrating excellent communication and teamwork skills.

Qualifications

• Qualified, registered pharmacy technician.
• Evidence of continued professional development.
• Experience in primary care, community, or hospital pharmacy.

Responsibilities

• Undertake patient-facing roles to ensure effective medicines use.
• Support Clinical Pharmacist in Structured Medication Reviews.
• Implement efficient ordering and return processes.

Skills

Communication Skills

Attention to Detail

Adaptability

Teamwork

Education

BTEC/NVQ Level 3 or equivalent in pharmaceutical sciences

Professional registration with GPhC

Job description

An exciting opportunity has arisen to join our growing multidisciplinary team as a Primary Care Network Pharmacy Technician.

At Hartlepool Network, we pride ourselves on teamwork, flexibility and enthusiasm and are committed to the ongoing development of our team, which includes mandatory and developmental training for all our staff. Team members are encouraged to highlight any training they feel would benefit them in the achievement of their role.

Main duties of the job

Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. Pharmacy technicians work under supervision to ensure effective and efficient use of medicines and the core responsibilities will cover clinical, technical and administrative categories.

The purpose of the role is to lead improvements to maximise safe, cost effective best practice in prescribing and toimprove the quality of patient care.

The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicine.

The post holder will undertake a patient facing supporting role to ensure effectively medicine use, carry out medicine optimisation tasks.

They will support the clinical pharmacist in Structured Medication Reviews and provide expertise to address both the public health and social care needs to patients, including lifestyle advice and help in tackling local health inequalities.

About us

Hartlepool Network are a team of 5 practices consisting of West Quay Practice, West View Millennium Surgery, Seaton Surgery, Gladstone House Practice and Hart Medical. Together we have approximately 35000 patients spread across our locality of Hartlepool.

Our Clinical Director and wider teams of Nurse Practitioners, Practice Nurses and administrators, along with our Additional Reimbursable Role (ARRS) staff of Social Prescribers, Care Co-ordinators, First Contact Physio, Mental Health team and our Pharmacist and Pharmacy technicians team work in harmony to deliver outstanding medical services to our patient population.

Job responsibilities

Clinical

Undertake patient facing andpatient supporting roles to ensure effective medicines use, through shareddecision-making conversations with patients.

Carry out medicines optimisationtasks including effective medicine administration (e.g. checking inhalertechnique), supporting medication reviews and medicines reconciliation. Whererequired, utilise consultation skills to work in partnership with patients toensure they use their medicines effectively.

As determined by the PCN, supportmedication reviews and medicines reconciliation for new care home patients andsynchronising medicines for patient transfers between care settings, linkingwith local community pharmacies

Support the Clinical Pharmacist in Structured Medication Reviews (SMR)

Provide expertise to address boththe public health and social care needs ofpatients, including lifestyle advice, service information, and help in tackling local health inequalities.

Manage shared care protocols andliaise with Clinical Pharmacists for more complex patients.

Support initiatives for antimicrobialstewardship to reduce inappropriate antibiotic prescribing locally.

Technical and Administrative

Support the PCN multi-disciplinaryteam to ensure efficient medicines optimisation processes are being followed.

Implement efficient ordering andreturn processes and reducing medication wastage.

Provide training and support onthe legal, safe and secure handling of medicines, including the implementationof the Electronic Prescription Service(EPS).

Promotion of Electronic Repeat Dispensing (eRD) and online ordering

Develop relationships with otherpharmacy professionals and members of the multi-disciplinary team to supportintegration across health and social care including primary care, communitypharmacy, secondary care and mental health.

Support practice reception teamsin streaming general prescription requests,so as to allow GPs and clinical pharmacists to review the more clinicallycomplex requests.

Support the implementation ofnational prescribing policies and guidance within GP practices, care homes andother primary care settings.

Support the PCN to deliver on QIPPagenda, QOF and locally commissioned enhancedservices

Supporting quality improvementmeasures and contributing to the Qualityand Outcomes Framework and enhanced services;

Support the PCN in reviewing anddeveloping practice policies for CQCrequirements.

Undertake monitoring searchesincluding CQC performance and safety searches in line with the needs of thepractices or PCN

Undertake duties as per agreed jobplan.

Person Specification

Qualifications

• Evidence of continued professional development (CPD).
• Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
• Professional registration with GPhC.
• Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician; enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH).
• BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
• Works effectively independently and as a member of a team.
• Self-motivated and proactive.
• Continued commitment to improve skills and ability in new areas of work.
• Able to undertake the demands of the post with reasonable adjustments if required.
• Independently mobile to be able to work across several sites and travel to meet with stakeholders.
• Adaptability, flexibility and ability to cope with uncertainty and change.
• Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others.
• Excellent time keeping and prioritisation skills
• Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential).
• Able to analyse and interpret prescribing data.
• Has attention to detail, able to work accurately, identifying errors quickly and easily able to effectively manage allocated resources.
• Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience.
• An excellent understanding of data protection and confidentiality issues
• Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges.
• Flexible approach to meet service needs and ensure a stakeholder focused response.
• Understand the aims of current healthcare policy within the PCN.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.