Pharmacy Technician

NHS; Birmingham; On-site; GBP 30,000 - 38,000; Full time

Job summary

A leading healthcare provider in Birmingham is looking for a motivated Pharmacy Technician to support safe medication use in a collaborative primary care setting. You will work with patients, provide technical support to clinicians, and engage in quality improvement initiatives. This position requires registration with the General Pharmaceutical Council and offers opportunities for professional development.

Benefits

Professional development opportunities

Flexible working options

Qualifications

• Must be registered with the General Pharmaceutical Council (GPhC).
• Experience in primary care settings is required.
• Ability to provide technical support and advice.

Responsibilities

• Ensure safe and timely supply of medications.
• Support patients with medication queries.
• Conduct medicines optimisation tasks.

Skills

Communication skills

Personal organisation

IT system knowledge

Time management

Problem solving skills

Education

Registered with the General Pharmaceutical Council

Qualification and training requirements as per GPhC

Approved training pathway enrollment

Tools

EMIS

Job description

We are looking for a motivated, experienced primary care basedPharmacy Technician to bring their expertise to our multi-disciplinary team, helping us to deliver safe, effective and innovative healthcare to our community.

Main duties of the job

As a Pharmacy Technician, you will be an integral part of the practice team, working within your professional boundaries and under the supervision of the Partnership. You will:

Ensure the safe, accurate and timely supply of prescribed medication to patients.

Provide technical and administrative support to clinicians.

Support patients with medication queries and optimise safe prescribing.

Carry out audits, contribute to QOF and incentive schemes, and support antimicrobial stewardship.

Assist in medicines reconciliation, optimisation tasks, and patient safety initiatives.

Work collaboratively with GPs, pharmacists, nurses, reception, and the wider PCN team.

About us

The Dove Medical Practice is a friendly, patient-focused GP surgery based in Erdington, Birmingham, caring for around 9,300 patients. We are proud to serve a diverse community and are committed to delivering safe, accessible, and high-quality healthcare.

Our team is collaborative and supportive from GPs, nurses, and pharmacists to reception and admin staff, everyone plays an important role in making sure patients feel cared for and valued.

We believe in continuous improvement and innovation. Recent projects have included expanding digital access, streamlining patient triage, and introducing new systems to reduce workload and improve patient experience.

As part of our team, youll be supported with training and development opportunities to help you grow in your role and career.

Job responsibilities

As our Pharmacy Technician, you will play a vital role in ensuring the safe and effective use of medicines for our patients. Your responsibilities will include:

Supporting patients directly through consultations, medicines use reviews, and health advice.

Conducting medicines optimisation tasks, including reconciliation, audits, and monitoring of high-risk medicines.

Working with care homes, community pharmacies, and secondary care teams to ensure safe and seamless medicines transfers.

Contributing to safe prescribing initiatives, including antimicrobial stewardship and national prescribing policies.

Providing technical support and specialist advice to clinicians and patients to improve health outcomes and reduce inequalities.

Assisting with public health campaigns (e.g., flu and COVID-19 clinics).

Actively engaging in quality improvement measures, incentive schemes, and the Quality and Outcomes Framework (QOF).

Maintaining accurate records, a safe working environment, and contributing to audits and patient safety initiatives.

Taking part in annual appraisals and professional development to support your ongoing growth.

Person Specification

Skills and Knowledge

• Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face
• Good personal organisational skills
• Knowledge of IT systems, including the ability to use word processing skills, emails and the internet to create simple plans and reports
• Effective time management
• Demonstrate personal accountability, emotional resilience and work well under pressure

Personal Qualities

• Ability to follow legal, ethical, professional and organisational policies/procedures and codes of conduct
• Ability to use own initiative, discretion and sensitivity
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to use own initiative, discretion and sensitivity
• Ability to identify risk and assess/manage risk when working with individuals
• Flexible and cooperative
• Able to finish work tasks
• Problem solving and analytical skills
• Ability to maintain confidentiality
• Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, information governance and health and safety
• Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own home

Qualifications

• Registered with the General Pharmaceutical Council (GPhC)
• Meets the specific qualification and training requirements as specified by the GPhC criteria to register as a Pharmacy Technician
• Enrolled in, undertaking or qualified from, an approved training pathway.

Experience

• Is working under appropriate clinical supervision to ensure safe, effective and efficient use of medicines
• Experience working in a primary care setting
• Understanding and knowledge of healthcare provision in GP practices, QOF and enhanced services
• An appreciation of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners
• Good clinical system IT knowledge of EMIS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Full-time,Part-time,Flexible working,Home or remote working