Pharmacy Systems Co-ordinator

Bupa; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Payment of Professional Registration

25 days holiday per year

Bupa health insurance

Enhanced pension plan and life insur

Season ticket loan or cycle2work

Gympass access

Other benefits and discounts

Annual awards ceremony

Job summary

The Cromwell Hospital in London is seeking a Pharmacy Systems Coordinator to join the Pharmacy IT team. The role is full-time, permanent, and involves coordinating IT systems across the hospital’s pharmacy operations, with a focus on training, implementation, and reporting.

You will work within Pharmacy and collaborate across the hospital, supporting upgrades, maintenance, and cost/price updates while ensuring accurate documentation and compliance.

Qualifications

• NVQ level 2 Pharmacy Assistant or above (or overseas qualified Pharmacist).
• Advanced IT skills (essential).
• Pyxis ES System manager trained (desirable).
• Ascribe System Manager trained (desirable).
• Experience of IT support and use of Compucare (desirable).
• Proven experience training staff or managing a team.
• Ability to learn new technologies with minimum supervision.
• Ability to analyse and resolve IT issues: troubleshooting skills.
• Able to prioritise and meet deadlines.
• Attention to detail and accuracy.

Responsibilities

• Participate in the implementation of upgrades of pharmacy IT systems; Current systems include Pyxis ES, Ascribe, Digitrak, Compucare and Powergate.
• Support implementation, utilisation and maintenance of pharmacy related IT systems, ensure accurate maintenance of electronic drug files, develop and maintain databases and provide accurate reporting.
• To ensure accurate cost prices are held and contract prices are input within the systems, assist billing and provide near real time price updates.
• To ensure accurate processing of supplier invoices and liaising with Accounts Payable where appropriate using the General Finance Interface.
• To generate reports from pharmacy systems, including Carefusion ES, Ascribe SSRS reporter, Phillips ICCA, Compucare and Digitrak, to report on financial, inventory and usage information.
• The post holder will investigate and resolve complex IT problems; deal with unanticipated issues escalating to the IT team and/or Chief Pharmacist where necessary.
• To maintain and develop the Compucare drug files and attend to system issues in a timely manner and ensure accurate description and pricing detail is held in Compucare.
• To support drug charging reconciliation, including dispensaries and Theatre charges, to assist increased revenue capture opportunities for the department / hospital.
• To ensure that prescriptions / archived pharmacy documentation is maintained and stored appropriately in accordance with the law, on site as well as in outside storage facilities. Ensure documentation and procedures are updated regularly

Skills

Advanced IT

IT support

Staff training

Troubleshooting

Prioritisation

Attention to detail

Education

NVQ level 2 Pharmacy Assistant

Tools

Pyxis ES

Ascribe

Job description

Job Description:

Vacancy: Pharmacy Systems Coordinator

Location: Cromwell Hospital, 164-178 Cromwell Road, London SW5 0TU (5 mins walk from Earls Court Underground Station or 7 mins walk from Gloucester Road Underground Station.)

Contract: Permanent

Hours: Full time 37.50 hours per week

Salary: £Competitive annual salary, plus Bupa benefits and overtime.

We make health happen

As a Clinician at Bupa our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients each and every day.

The Cromwell Hospital, our leading private hospital in West London, delivers world-class inpatient and outpatient care. With 180 beds, 6 theatres, advanced intensive care units, paediatrics, diagnostics, physiotherapy, and private GP services – it’s a centre of excellence for complex care and innovation.

At Bupa, we’re proud to offer access to our state‑of‑the‑art Clinical Training Academy in Staines – a cutting‑edge space for immersive learning, innovation and growth. With advanced simulation labs, XR and VR tech, and digital training environments, it’s where we’re shaping the future of healthcare

The pharmacy service is open on Monday to Friday from 8.30am to 8pm and Saturday from 9:00am to 2.30pm

How you’ll help us make health happen:

In this role you will work within Pharmacy and collaboratively across the hospital to provide training, technical support and resolve issues for all users of the Pharmacy IT Systems.

• Participate in the implementation of upgrades of pharmacy IT systems; Current systems include Pyxis ES, Ascribe, Digitrak, Compucare and Powergate.

• The post holder will support implementation, utilisation and maintenance of pharmacy related clinical IT systems, ensure accurate maintenance of electronic drug files, develop and maintain databases and provide accurate reporting.

• To ensure accurate cost prices are held and contract prices are input within the systems, assist billing and provide near real time price updates.

• To ensure accurate processing of supplier invoices and liaising with Accounts Payable where appropriate using the General Finance Interface.

• To generate reports from pharmacy systems, including Carefusion ES, Ascribe SSRS reporter, Phillips ICCA, Compucare and Digitrak, to report on financial, inventory and usage information.

• The post holder will investigate and resolve complex IT problems; deal with unanticipated issues escalating to the IT team and/or Chief Pharmacist where necessary.

• To maintain and develop the Compucare drug files and attend to system issues in a timely manner and ensure accurate description and pricing detail is held in Compucare.

• To support drug charging reconciliation, including dispensaries and Theatre charges, to assist increased revenue capture opportunities for the department / hospital.

• To ensure that prescriptions / archived pharmacy documentation is maintained and stored appropriately in accordance with the law, on site as well as in outside storage facilities. Ensure documentation and procedures are updated regularly

Key Skills / Qualifications needed for this role:

• NVQ level 2 Pharmacy Assistant or above (or overseas qualified Pharmacist)

• Advanced IT skills (essential)

• Pyxis ES System manager trained (desirable)

• Ascribe System Manager trained (desirable)

• Experience of working in an IT support role and proven experience in the use of Compucare (desirable)

• Proven experience of successfully training staff or managing a team.

• Ability to learn new technologies with minimum supervision.

• Ability to analyse and resolve IT issues: troubleshooting skills.

• Able to prioritise and meet deadlines

• Attention to detail and accuracy

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Payment of Professional Registration fees
• Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Support with travel costs via a season ticket loan or cycle2work
• Discounted access to online gym sessions through Gympass
• Various other benefits and online discounts
• Opportunity to participate in our annual awards ceremony

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: [e-mail]

Time Type:

Full time

Job Area:

Administration

Locations:

Cromwell Hospital London