Pharmacy Systems Co-ordinator

Cromwell Hospital; Greater London; Hybrid; GBP 42,000 - 58,000; Full time

Benefits offered by this job

Professional registration fees

25 days holiday per year

Bupa health insurance

Pension & life insurance

Season ticket loan / cycle2work

Gympass discounts

Annual awards ceremony

Job summary

Cromwell Hospital London is seeking a Pharmacy Systems Coordinator to oversee pharmacy IT systems upgrades, maintenance and reporting. The role focuses on Pyxis ES, Ascribe, Digitrak, Compucare and related tools, ensuring accurate drug files and efficient invoicing.

You will work with Accounts Payable, generate management reports, support billing and revenue capture, and help maintain prescribing documentation in accordance with the law. A strong IT background in a clinical setting is essential.

Qualifications

• NVQ level 2 Pharmacy Assistant or above (or overseas qualified Pharmacist)
• Advanced IT skills (essential)
• Pyxis ES System manager trained (desirable)
• Ascribe System Manager trained (desirable)
• Experience of working in an IT support role and proven experience in the use of Compucare (desirable)
• Proven experience of successfully training staff or managing a team.
• Ability to learn new technologies with minimum supervision.
• Ability to analyse and resolve IT issues: troubleshooting skills.
• Able to prioritise and meet deadlines
• Attention to detail and accuracy

Responsibilities

• Participate in upgrades of pharmacy IT systems such as Pyxis ES, Ascribe, Digitrak, Compucare and Powergate.
• Support implementation, utilisation and maintenance of pharmacy IT systems; maintain electronic drug files; develop and maintain databases; provide accurate reporting.
• Ensure accurate cost prices and input contract prices; assist billing; provide near real time price updates.
• Process supplier invoices and liaise with Accounts Payable where appropriate.
• Generate reports from pharmacy systems (Carefusion ES, Ascribe SSRS reporter, Phillips ICCA, Compucare, Digitrak) to report on financial, inventory and usage.
• Investigate and resolve IT problems; escalate to IT team/Chief Pharmacist as needed.
• Maintain Compucare drug files and ensure accurate description and pricing.
• Support drug charging reconciliation including dispensaries and Theatre charges to increase revenue.
• Ensure prescriptions/archived pharmacy documentation is maintained and stored in compliance with the law on site and in external storage; keep procedures updated.

Skills

Advanced IT skills

Troubleshooting

Staff training

Learn new technologies

Prioritise deadlines

Attention to detail

Education

NVQ level 2 Pharmacy Assistant or above

Tools

Pyxis ES

Ascribe

Compucare

Job description

Job Description:

Vacancy: Pharmacy Systems Coordinator

Location: Cromwell Hospital, 164-178 Cromwell Road, London SW5 0TU (5 mins walk from Earls Court Underground Station or 7 mins walk from Gloucester Road Underground Station.)

Contract: Permanent

Hours: Full time 37.50 hours per week

Salary: £Competitive annual salary, plus Bupa benefits and overtime.

We make health happen

As a Clinician at Bupa our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients each and every day.

The Cromwell Hospital, our leading private hospital in West London, delivers world-class inpatient and outpatient care. With 180 beds, 6 theatres, advanced intensive care units, paediatrics, diagnostics, physiotherapy, and private GP services - it's a centre of excellence for complex care and innovation.

At Bupa, we're proud to offer access to our state-of-the-art Clinical Training Academy in Staines - a cutting-edge space for immersive learning, innovation and growth. With advanced simulation labs, XR and VR tech, and digital training environments, it's where we're shaping the future of healthcare

The pharmacy service is open on Monday to Friday from 8.30am to 8pm and Saturday from 9:00am to 2.30pm

How you'll help us make health happen:

• Participate in the implementation of upgrades of pharmacy IT systems; Current systems include Pyxis ES, Ascribe, Digitrak, Compucare and Powergate.

• The post holder will support implementation, utilisation and maintenance of pharmacy related clinical IT systems, ensure accurate maintenance of electronic drug files, develop and maintain databases and provide accurate reporting.

• To ensure accurate cost prices are held and contract prices are input within the systems, assist billing and provide near real time price updates.

• To ensure accurate processing of supplier invoices and liaising with Accounts Payable where appropriate using the General Finance Interface.

• To generate reports from pharmacy systems, including Carefusion ES, Ascribe SSRS reporter, Phillips ICCA, Compucare and Digitrak, to report on financial, inventory and usage information.

• The post holder will investigate and resolve complex IT problems; deal with unanticipated issues escalating to the IT team and/or Chief Pharmacist where necessary.

• To maintain and develop the Compucare drug files and attend to system issues in a timely manner and ensure accurate description and pricing detail is held in Compucare.

• To support drug charging reconciliation, including dispensaries and Theatre charges, to assist increased revenue capture opportunities for the department / hospital.

• To ensure that prescriptions / archived pharmacy documentation is maintained and stored appropriately in accordance with the law, on site as well as in outside storage facilities. Ensure documentation and procedures are updated regularly

Key Skills / Qualifications needed for this role:

• NVQ level 2 Pharmacy Assistant or above (or overseas qualified Pharmacist)

• Advanced IT skills (essential)

• Pyxis ES System manager trained (desirable)

• Ascribe System Manager trained (desirable)

• Experience of working in an IT support role and proven experience in the use of Compucare (desirable)

• Proven experience of successfully training staff or managing a team.

• Ability to learn new technologies with minimum supervision.

• Ability to analyse and resolve IT issues: troubleshooting skills.

• Able to prioritise and meet deadlines

• Attention to detail and accuracy

Benefits

• Payment of Professional Registration fees
• Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Support with travel costs via a season ticket loan or cycle2work
• Discounted access to online gym sessions through Gympass
• Various other benefits and online discounts
• Opportunity to participate in our annual awards ceremony

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: [e-mail]

Time Type:

Full time

Job Area:

Administration

Locations:

Cromwell Hospital London