Pharmacy Shop Supervisor

**About Us**. We are a small, family-owned pharmacy nestled in one of London's most picturesque, charming, and affluent neighborhoods. Our pharmacy offers a comprehensive range of pharmacy services, healthcare products, vitamins, premium skincare, and beauty brands. We pride ourselves on providing personalized care and exceptional service to our community.. . **Job Overview**. We are seeking a dedicated and experienced Store Supervisor to oversee the daily operations of our Chemist store. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Store Supervisor, you will be responsible for leading staff, driving sales, and ensuring the store operates efficiently while maintaining high standards of presentation and customer satisfaction.. . **Duties**. - Lead and direct a small team of employees, fostering a positive and productive work environment.. - Oversee daily store operations, including inventory management, merchandising, and sales strategies.. - Develop and implement effective sales management techniques to achieve weekly sales targets.. - Communicate effectively with staff and customers, ensuring all inquiries and complaints are addressed promptly.. - Conduct regular training sessions to enhance team skills in customer service and product knowledge.. - Maintain administrative tasks such as scheduling meetings with reps, staff duty rota's, and reporting and updating off-site management team.. - Look at sales reports, map trends and mange stock buying accordingly.. - Monitor stock levels and place orders as necessary to ensure product availability.. - Stay informed about product ranges, including medications, supplements, skincare, and beauty products.. - Utilise time management skills to prioritise tasks effectively in a slow-paced retail environment.. - Uphold company policies, sop's and procedures while promoting a culture of compliance among staff.. . . **Qualifications**. - Proven experience in retail store leadership and experience working within a pharmacy is essential.. - Strong team supervising skills with the ability to motivate and inspire others.. - Excellent communication skills, both verbal and written.. - Proficient in administrative tasks with strong organisational and IT skills.. - A track record of successfully driving sales and managing budgets effectively.. - Ability to sell products confidently while providing outstanding customer service.. - Familiarity with phone etiquette when handling customer inquiries or complaints.. - Strong time management capabilities to ensure efficient operation of the store.. . If you are passionate about retail management and possess the necessary skills to lead a successful team, we encourage you to apply for this exciting opportunity as our Pharmacy Store Supervisor.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: Monday to Friday + Weekend and Bank Holiday Availability
Salary: £12.5 – £13.5 hourly
Benefits: Quarterly Bonus. Employee Discount. Pension. Performance Bonus.
Starting time: Immediate start!

About DNR Ritz Healthcare Ltd:

Family friendly community pharmacy, based in the heart of Hampstead, proudly serving the Hampstead village for over 35years.