Pharmacy Services Assistant

Lincolnshire Co-op; Grimsby; On-site; GBP 18,000 - 23,000; Full time

Job summary

A leading community pharmacy group is seeking a Pharmacy Services Assistant in Grimsby to provide outstanding customer service and assist with pharmacy operations. Join a friendly and passionate team dedicated to improving patient health and wellbeing. This role offers training and excellent benefits including annual leave and pension contributions, in a supportive work environment focused on progression and community engagement.

Benefits

Up to 30 days annual leave (pro-rata, including bank holidays)

Pension scheme (with up to 12% employer contributions)

Generous colleague discount rates

Annual discretionary colleague bonuses

Free tea and coffee provisions during breaks

Wellbeing initiatives and community engagement opportunities

Qualifications

• Natural ability to build meaningful relationships with patients and colleagues.
• An upbeat, caring, and confident manner when serving patients.
• Enthusiasm for problem-solving and taking on new challenges.

Responsibilities

• Deliver exceptional customer service and health advice.
• Keep the shop floor fully stocked and manage deliveries.
• Assist with dispensing and safe supply of medicines.

Skills

Customer Service

Problem Solving

Teamwork

Education

Level 2 qualification in Pharmacy Services Assistant, Dispensing or equivalent

Job description

About the role:

Our community pharmacies play a key part in caring for the health and wellbeing of our customers. As the largest Co-operative Pharmacy group, our pharmacies offerso much more than just exceptional customer service! From prescriptions and flu vaccines to podiatry, we’re passionate about looking after the health needs of our patients.

As a Pharmacy Services Assistant, you’ll be joining an enthusiastic and hardworking team of colleagues that work together to make a positive difference to the lives of their patients. From working the counter to keeping the shelves stocked and ready for customers, there is a wide range of duties for you to be involved in, such as:

• Delivering exceptional customer service, providing health advice and services to our patients through engaging conversations.Ensuring that every customer leavesthe pharmacy feeling informed and confident about their healthcare needs
• Keeping the shop floor fully stocked and ready for customers through accepting and working deliveries and completing stock takes
• Delivering the technical aspects of the dispensary, allowing and ensuring the safe supply of medicines. This could be through ordering medicines, labelling, dispensing, and supporting the collection of prescriptions
• Assisting with sales and general store duties including creating product displays and cash transactions.

About You

It isn’t just about experience or knowledge; we’re looking for people with a genuine passion for customer service and who will be ambassadors for healthcare in our pharmacies. To be successful in joining our team, you’ll need to show us:

• A natural ability to build meaningful relationships with both patients and colleagues
• An upbeat, caring,and confidentmanner when serving and advising patients
• An enthusiasm and talent for problem solving, eager to take on new challenges and experiences
• A methodical and accurate approach to practical tasks, using your own initiative and teamwork skills to aid you
• Experience of working in a retail background and using a stock control system would be desirable but not essential as full training is provided

For this role, it is essential to you already have a Level 2 qualification in Pharmacy Services Assistant, Dispensing or equivalent.

Benefits

This is a fantastic opportunity to develop your Pharmacy career and make a difference to the lives of our communities. In addition to working for a growing co-operative business, we offer our colleagues fantastic benefits, including:

• Up to 30 days annual leave (pro-rata, including bank holidays)
• Pension scheme (with up to 12% employer contributions)
• Generous colleague discount rates across our family of businesses
• Annual discretionary colleague bonuses to reward you for your hard work
• Free tea and coffee provisions for all colleagues during rest breaks at work
• Wellbeing initiatives and community engagement opportunities

We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your experience grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. We’ll work together with you to shape your career for the better!

About Us

From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues.

We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! Find out more about us, our purpose and wonderful colleagueshere.

We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on [phone], or alternatively you can email [e-mail].

We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.