Pharmacy Services Assistant

Lincolnshire Co-Operative Limited; East Ferry; On-site; GBP 16,000 - 22,000; Full time

Job summary

Lincolnshire Co-Operative Limited in Horncastle is seeking a Pharmacy Services Assistant to join our community pharmacy team. You will help prepare and dispense prescriptions under a Pharmacist, and provide friendly, knowledgeable customer service to patients.

You'll also assist with stock management, maintain accurate records, and support daily pharmacy operations while upholding confidentiality and high professional standards in a fast-paced environment.

Qualifications

• Care, accuracy and a genuine passion for helping others.
• Experience in customer service or pharmacy environment preferred.
• Willingness to learn and work as part of a team.

Responsibilities

• Preparing and dispensing prescriptions under the supervision of a Pharmacist, ensuring patients receive safe and accurate care.
• Providing friendly, knowledgeable customer service, offering advice on healthcare products and signposting customers to the appropriate pharmacy services when needed.
• Supporting the day-to-day running of the pharmacy by ordering, receiving and maintaining pharmaceutical stock while keeping accurate records.
• Carrying out basic health checks and supporting pharmacy services, helping improve the health and wellbeing of the communities we serve.
• Continuing to develop your knowledge through ongoing training, maintaining high professional standards and ensuring patient confidentiality is always protected.

Skills

Caring nature

Customer service

Communication skills

Attention to detail

Team player

Job description

Title: Pharmacy Services Assistant
Location: Horncastle
Department:
Advertising salary: £13.71 per hour
Contract: Permanent
Duration:
Hours per week:

About the role

What if your next role helped people feel healthier, every single day?
As a Pharmacy Services Assistant, you'll play an important part in delivering safe, reliable and compassionate pharmacy services to the communities we serve. Working alongside Pharmacists and Pharmacy Technicians, you'll help prepare and dispense medications, provide excellent customer service and ensure every patient receives the support they need with professionalism and care.
No two days are the same. One day you could be preparing prescriptions, helping customers choose the right healthcare products or carrying out basic health checks. The next, you might be managing stock, supporting the smooth running of the pharmacy or working with colleagues to make sure patients receive their medication safely and efficiently.
You'll be a reassuring presence for our customers, combining excellent service with attention to detail. Whether you're offering advice under the guidance of a Pharmacist, supporting patient care behind the scenes or maintaining the highest standards of confidentiality and accuracy, you'll play a vital role in helping our pharmacy team deliver outstanding care every day.

Here’s how you’ll make a difference

• Preparing and dispensing prescriptions under the supervision of a Pharmacist, ensuring patients receive safe and accurate care.
• Providing friendly, knowledgeable customer service, offering advice on healthcare products and signposting customers to the appropriate pharmacy services when needed.
• Supporting the day-to-day running of the pharmacy by ordering, receiving and maintaining pharmaceutical stock while keeping accurate records.
• Carrying out basic health checks and supporting pharmacy services, helping improve the health and wellbeing of the communities we serve.
• Continuing to develop your knowledge through ongoing training, maintaining high professional standards and ensuring patient confidentiality is always protected.

If you're passionate about helping people, enjoy working in a fast-paced environment and want to make a genuine difference through outstanding pharmacy care, this could be the perfect opportunity for you.

About you

Someone who's passionate about helping people feel their best. This is a role where care, accuracy and a genuine passion for supporting others go hand in hand.

You’ll enjoy building relationships with customers, making them feel welcome and providing reassurance when they need it most. Whether you’re preparing prescriptions, offering advice on healthcare products or supporting the smooth running of the pharmacy, you’ll take pride in delivering an exceptional service while helping improve the health and wellbeing of your local community.

Previous experience working in a pharmacy environment will help you succeed, but just as importantly, you’ll be someone who enjoys learning, works well as part of a team and genuinely cares about making a difference to people’s lives.

We’re looking for someone who can demonstrate:

• A caring, friendly and approachable nature, with a genuine passion for delivering excellent customer care.
• Strong communication skills, with the confidence to support customers and work collaboratively with colleagues and healthcare professionals.
• Excellent attention to detail and a commitment to maintaining accuracy when preparing prescriptions and completing pharmacy tasks.
• Good organisational skills, with the ability to manage a varied workload in a busy pharmacy environment.
• A proactive attitude, taking ownership of your responsibilities while always looking for ways to improve the service you