Pharmacy Assistant

Allied Pharmacies Ltd; Whitby; On-site; GBP 17,000 - 21,000; Full time

Job summary

Allied Pharmacy in Whitby is seeking a friendly Pharmacy Assistant to join our team and support pharmacists and dispensing staff while delivering a warm, professional service to customers.

The role includes handling prescriptions, stocking shelves, and assisting with dispensed medicines. Weekend work is required, no prior experience is essential though helpful, and NVQ Level 2 qualification would be an advantage.

Qualifications

• Friendly, approachable demeanor and commitment to customer service.
• Strong communication skills and ability to work well in a small team.
• Good attention to detail and methodical in tasks.
• Reliability, trustworthiness and willingness to learn.
• Previous experience in a pharmacy or retail environment is welcome but not essential.
• Relevant pharmacy qualification (such as NVQ Level 2) would be an advantage, or willingness to work towards one.

Responsibilities

• Greet customers and assist with queries at the counter in a courteous, helpful manner.
• Receive and process prescriptions, following relevant procedures.
• Support the dispensing team with the accurate assembly of medicines.
• Sell over-the-counter medicines responsibly, offering advice and referring to the pharmacist when needed.
• Help maintain stock levels, including ordering, receiving deliveries and rotating stock.
• Keep the pharmacy clean, tidy and well-presented at all times.
• Handle confidential patient information with discretion and care.

Skills

Customer service

Communication

Teamwork

Attention to detail

Reliability

Willingness to learn

Education

NVQ Level 2 (advantage)

Job description

Pharmacy Assistant

Are you looking to start or grow your career in community pharmacy? Allied Pharmacy in Whitby is seeking a friendly and reliable Pharmacy Assistant to join our welcoming team. In this varied role, you'll be at the heart of the pharmacy, supporting our pharmacists and dispensing team while providing a warm, professional service to every customer who walks through our doors.

Key responsibilities

• Greet customers and assist with queries at the counter in a courteous, helpful manner
• Receive and process prescriptions, following all relevant procedures
• Support the dispensing team with the accurate assembly of medicines
• Sell over-the-counter medicines responsibly, offering advice where appropriate and referring to the pharmacist when needed
• Help maintain stock levels, including ordering, receiving deliveries and rotating stock
• Keep the pharmacy clean, tidy and well-presented at all times
• Handle confidential patient information with discretion and care

What we're looking for:

• A friendly, approachable manner and genuine commitment to customer service
• Strong communication skills and the ability to work well as part of a small team
• Good attention to detail and a methodical approach to tasks
• Reliability, trustworthiness and a willingness to learn
• Previous experience in a pharmacy or retail environment is welcome but not essential
• A relevant pharmacy qualification (such as NVQ Level 2) would be an advantage, or a willingness to work towards one

Please note this role includes weekends.

If you'd like to be part of a supportive community pharmacy team in Whitby where your contribution really matters, we'd love to hear from you.