Pharmacy Regulatory Assessment Officer

Pharmacy Regulation; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

30 days holiday

Flexible working arrangements

Career breaks and sabbaticals

Life assurance, season ticket loan, 'b

Job summary

The General Pharmaceutical Council (GPhC) is seeking an Assessment Officer to join our Triage team in Great Britain. You will review concerns about pharmacy professionals, gather information, assess risks and recommend whether cases should proceed to investigation.

You will work in a fast-paced, evolving environment, collaborating with colleagues to deliver high-quality decisions that protect public safety and maintain confidence in pharmacy services.

Qualifications

• Excellent communication, organisational and problem‑solving skills.
• Ability to recognise, assess and manage risk in a regulatory context.
• Strong stakeholder engagement and customer-focused mindset.
• Pro-active approach to improving processes while delivering quality service.
• Commitment to equality, diversity and inclusion.

Responsibilities

• Assess concerns raised about pharmacy professionals and pharmacies.
• Review information, assess risk, and gather relevant details.
• Make informed recommendations on whether matters should progress for formal investigation.
• Engage with stakeholders to address queries and escalate issues when needed.

Skills

Communication skills

Organisational skills

Problem-solving

Stakeholder engagement

Team player

Process improvement

Equality & inclusion

Job description

The General Pharmaceutical Council (GPhC) is seeking an Assessment Officer to join our Triage team in Great Britain. You will review concerns about pharmacy professionals, gather information, assess risks and recommend whether cases should proceed to investigation.

You will work in a fast-paced, evolving environment, collaborating with colleagues to deliver high-quality decisions that protect public safety and maintain confidence in pharmacy services.