Pharmacy Patient Care Assistant

Willows Veterinary Centre & Referral Service; Metropolitan Borough of Solihull; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading veterinary referral centre in the United Kingdom is looking for a PCA - Pharmacy Patient Care Assistant to join their Clinical Support Team. This exciting role involves providing high standards of patient care and managing medication preparation. Ideal candidates will have a passion for pet care and a desire to grow their clinical skills. Generous benefits include 5 weeks of holiday, CPD opportunities, and more.

Benefits

5 weeks holiday plus bank holidays and Birthday Leave

External CPD funded and extensive online CPD program

Career progression opportunities

Staff discount schemes

Life Assurance

Enhanced sickness pay

Enhanced family leave

E-car salary sacrifice scheme

Employer contribution pension scheme

Wellness programs including Employee Assistance

Cycle to work scheme

Recruitment referral rewards

Qualifications

• Understanding of medication preparation according to veterinary guidelines.
• Ability to implement infection control measures.
• Willingness to work in a fast-paced environment.

Responsibilities

• Prepare medications for patients as directed.
• Place orders for medications and consumables.
• Handle deliveries and ensure proper storage.

Skills

Patient care

Medication preparation

Infection control

Job description

Job Title: PCA - Pharmacy Patient Care Assistant

Salary: Tier 1 scale of the PCA banding

Location: Willows Veterinary Centre

Job Type: Full Time Position

Hours: 38 hours averaged per week - 1:6 weekend shifts including bank holidays

Your role and responsibilities

The successful applicant will work as part of the Clinical Support Team to provide high standards of patient care and ensure practice standards are maintained at a high quality.

This position offers an opportunity to gain experience in various aspects of patient care, as well as developing pharmaceutical and technical knowledge. You will work in a busy environment as part of a large multidisciplinary team, where no two days are the same. We expect you to take pride in your work, care for patients, and use your initiative to improve pet care.

Our Patient Care Assistants undertake duties as directed by Veterinary Surgeons and/or Registered Veterinary Nurses, including:

1. Preparing medications for patients in line with veterinary instructions and RCVS guidelines
2. Placing orders with suppliers for medications and consumables according to legislation
3. Handling deliveries and ensuring proper storage as per manufacturer instructions
4. Implementing infection control measures and maintaining cleaning schedules

This role is ideal for individuals starting a career in clinical support, with many progressing to veterinary nursing. Full training and support will be provided.

Benefits

• 5 weeks holiday plus bank holidays and Birthday Leave
• External CPD funded and extensive online CPD program
• Career progression opportunities
• Staff discount schemes
• Life Assurance
• Enhanced sickness pay
• Enhanced family leave
• E-car salary sacrifice scheme
• Employer contribution pension scheme
• Wellness programs including Employee Assistance, Eyecare vouchers, and free annual Flu jab
• Cycle to work scheme
• Recruitment referral rewards

About us

Willows Veterinary Centre and Referral Service is a leading small animal referral centre with over 30 years of experience. Our vision is to provide an unrivalled clinical, patient, client, and team experience recognized for excellence worldwide. We employ over 250 associates, including specialists in various fields, supporting 24-hour care with advanced facilities such as Siemens 64-slice CT, MRI, digital radiography, ultrasonography, and more.