Pharmacy Operations Performance Manager

Impact Futures; England; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading training provider is seeking an Operations Performance Manager to lead operational strategies and embed company culture. This hybrid role requires strong leadership and data skills. The successful candidate will have experience managing teams, working with ESFA, and achieving performance targets. Exceptional benefits include enhanced sick pay and a supportive work environment.

Benefits

25 days holiday plus public and bank holidays

Birthday day off

Enhanced Sick Pay

BUPA Healthcare Cashback plan

Electric Car Scheme

3% pension contribution

Qualifications

• Experience managing teams and leading operational strategies.
• Proven track record of managing remotely and achieving targets.
• Experience working with ESFA, funding rules, and audit requirements.

Responsibilities

• Work with the Senior Leadership Team introducing new concepts.
• Lead and embed the ethos and culture across the sector.
• Review and agree individual KPI’s at regular intervals.

Skills

Strong leadership skills

Change management

Risk management

Commercial awareness

Performance management

Data and analytical skills

Job description

Overview

Job Advert

Do you have managerial experience of working in the operations department of the apprenticeship sector? Would you like to take part in training and developing the next generation of superstar practitioners?

Impact Futures and The Childcare Company have a brand-new opportunity for a passionate individual who want to make an impact in the future of our apprenticeships' learners, to join our team as Operations Performance Manager. The role is hybrid, a blend between working from home and travelling occasionally for department meetings within and around your given area.

Responsibilities

A key success factor will be the ability to work with the Senior Leadership Team (SLT), introducing and developing new concepts in a collaborative and engaging manner that are aligned to the operational and financial drivers of the business. An Operations Performance Manager is an internal and external ambassador responsible for leading and embedding our ethos and culture across the sector and wider business. Individual KPI’s will be reviewed and agreed at regular intervals including annual appraisal. You’ll be joining a leading national training provider at an exciting time of growth and expansion, working in a fun and supportive environment in an organisation with a strong focus on people and culture. Expect regular catch-ups and socials with your team, surprises in the post and company-wide social events- we’re a friendly bunch.

Benefits

• 25 days holiday plus public and bank holidays
• Buy an additional 5 days annual leave
• Birthday day off
• Christmas Shut down with three days paid leave
• Volunteer day
• Enhanced Sick Pay
• BUPA Healthcare Cashback plan
• Enhanced Maternity paid leave
• Enhanced Paternity paid leave
• Grandparent paid leave
• Bereavement paid leave
• Life Assurance
• Electric Car Scheme
• 3% pension contribution using pension provider NEST
• Shopping discount & cash back platform
• Employee Financial Wellbeing support
• Employee Assistance Helpline
• Company events and social gatherings
• Appreciation gifts

About you

• Strong leadership skills and experience, including the management of change, risk management, commercial awareness, and performance management
• Track record of leading operational strategies - Proven experience of excellent people management and performance management skills with the ability to inspire and develop strong relationships
• High level operational leadership and management experience, including a proven track record of managing remotely
• Strong data and analytical skills - Proven experience of managing a team towards the achievement of set targets
• Experience of working with ESFA, funding rules and audit requirements

About Us

• Impact Futures and The Childcare Company are some of the UK’s largest independently owned training providers, delivering apprenticeships and vocational qualifications.
• Our expertise is underpinned by our Ofsted Grade 2 'Good’ accreditation, and learner-centric delivery is at the heart of our continual operational evolution to ensure our learners receive an outstanding learning journey
• Impact Futures and The Childcare Company are an Equal Opportunities employer and welcome applications from all suitability qualified persons regardless of their race, disability, religion/belief, sexual orientation or age
• We are committed to safeguarding and promoting the welfare of children and young people. An enhanced DBS check will be required for this role
• We have been awarded a prestigious 2-star accreditation for being an outstanding company to work for