Pharmacy Operations Manager

Flourish Enterprises Community Interest Company; Doncaster; On-site; GBP 49,000 - 56,000; Full time

Job summary

Flourish Enterprises Community Interest Company seeks a seasoned pharmacy professional to lead the dispensary, manage staff and drive improvements across a value‑driven medicines service. You will work with hospital and community teams to ensure safe, timely medicine supply.

Role involves procurement, stock management and governance to reduce waste, while supporting innovation and staff development in a forward‑looking NHS setting.

Qualifications

• Knowledge of pharmaceutical procedures and CPD aligned with GPhC requirements.
• Registration with the GPhC as Pharmacist or Pharmacy Technician.
• Experience in line management and staff development.
• Experience in SOPs, quality improvement and audits.

Responsibilities

• Lead and manage the dispensary functions and team.
• Coordinate pharmacy technicians and support staff to supply medicines safely and on time.
• Oversee procurement, stock control and distribution; manage supplier relationships.
• Analyse service information and respond to demand, allocating staff accordingly.
• Collaborate with pharmacy, finance, clinical and procurement teams to improve the service.

Skills

Pharmacy leadership

Staff management

Auditing and analysis

Procurement and stock control

Dispenser operations

Communication skills

Discipline in hospital pharmacy

Education

MSc in Pharmacy studies

Tools

System One

System C

Job description

Job summary

If shortlisted, interviews will be held on Thursday 24th September.

A new pharmacy supply and dispensing provision has been established to service wards and community services at Rotherham, Doncaster and South Humber NHS Foundation Trust (RDaSH). This has created the opportunity to build a brand-new team to make it happen. This is a unique opportunity to be part of something from the ground up: shaping a modern, efficient, and patient-focused pharmacy service that directly supports the care delivered across our hospitals and community teams.

Weve created a dedicated dispensary hub at our Tickhill Road site in Doncaster to improve access to medicines, enhance patient experience, and strengthen resilience across our supply chain. The service will initially operate within the core hours of 8am 5pm, Monday to Friday. Youll be joining a forward-thinking team that values innovation, professional growth, and collaboration which will enable you to play a key role in improving how patients receive their medication.

Looking ahead, the Trust intends to establish a wholly owned subsidiary by 2027 to take this service to the next level. Initially you will be employed by Flourish Enterprises and will be transferred to the new subsidiary on the same terms & conditions, once the business has been registered. Over time the business may expand into new markets such as community pharmacy and care home services, creating even more opportunities for career development and innovation.

Main duties of the job

If youre passionate about making a real difference, helping to design and deliver a pharmacy service that puts patients and professionals first, and want to be part of an ambitious journey from day one wed love to hear from you.

Reporting to the Superintendent Pharmacist, you will lead and manage the dispensary functions and team, with responsibility for the day-to-day operational management and development of the service.

You will coordinate the work of pharmacy technicians and support staff, ensuring that medicines are supplied safely and on time to wards and departments. You will analyse service information and respond to changing demand, prioritising workloads and deploying staff to areas of greatest need.

Alongside this operational leadership, you will have a significant role in pharmacy procurement and medicines supply. You will oversee purchasing, stock control and distribution, work with wholesalers and suppliers to resolve shortages and supply disruption, and support robust financial governance through cost-effective purchasing, contract compliance and the reduction of waste.

You will work closely with pharmacy, finance, clinical, procurement and digital colleagues to identify opportunities to improve the service, maximise value and strengthen medicines supply resilience.

About us

Flourish Enterprises is a not for profit Community Interest Company. Based in Woodfield Park, we operate out of St Catherine's House -an historic grade II listed building. St Catherine's House hosts -

• an events and conference centre
• Cafe Flourish
• private businesses
• The Walled Garden which is a garden centre and visitor destination.

Alongside and in conjunction with these business units Flourish Enterprises provide the Vocational Pathway Programme. This programme supports individuals back into the workplace through volunteering or education by providing key skills and experiences. Flourish Enterprises also operates Woodfield24 - a domiciliary care service delivering end of life care throughout the Doncaster borough.

Job responsibilities

Please see attached job description and person specification for full details about the role and responsbilities.

Qualifications

Essential

• Knowledge of pharmaceutical technical procedures for specialist area to degree or equivalent level acquired through training, NVQ3, BTEC in Pharmaceutical Sciences or BTEC Level 3 Diploma in principles and practice for technicians
• Registration with the General Pharmaceutical Council as Pharmacist or Pharmacy Technician
• Evidence of Continuing Professional Development in line with GPhC requirements
• Educated to MSc in Pharmacy studies
• Further relevant pharmacy or management training/qualification e.g. NHS Leadership underpinning knowledge such as Mary Seacole or community pharmacy-based leadership courses.
• Substantial post-registration experience as a senior Pharmacy Technician or Pharmacist, with experience appropriate to the professional background of the applicant. For Pharmacy Technicians, experience as an Accuracy Checking Pharmacy Technician is required.
• Previous experience of line-managing direct reports
• Experience of supervising others and providing feedback for development
• Education and training of staff
• Experience of developing, reviewing and maintaining Standard Operating Procedures
• Experience of quality improvement
• Experience of audit
• Experience of using System One and System C
• Experience of managing pharmacy stock, Procurement/ supply management/ wholesaler issues.
• Experience of implementing change
• Experience of the management and development of information systems

Knowledge and Skills

Essential

• Substantial post-registration experience within pharmacy services.
• Up to date clinical and pharmaceutical knowledge.
• Up to date knowledge of legislation relevant to pharmacy practice e.g. controlled drugs
• Confident to work independently and as part of a team
• Excellent interpersonal skills.
• Understanding of hospital pharmacy systems.
• Staff management and leadership skills.
• Organisational and time management skills
• Auditing and analysis skills
• Ability to motivate and engage other members of staff
• Experience of training delivery
• Excellent written, oral and presentation skills to communicate effectively with a variety of stakeholders
• Excellent IT skills and ability to use information systems confidently including ability to use Microsoft Office packages e.g. Word, Excel, Outlook
• Experience of training and mentoring students, foundation pharmacists and non-registered staff
• Knowledge of NHS discharge processes

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name: Flourish Enterprises Community Interest Company

Address: St Catherine’s House, Woodfield Park, Balby, Doncaster, DN4 8QP, United Kingdom

Employer's website: https://www.flourishwoodfieldpark.org/ (Opens in a new tab)

Employer contact details

For questions about the job, contact: Superintendent Pharmacist, Ruckaiya Karim, [e-mail]

Date posted: 02 September 2026

Pay scheme: Other

Salary: £49,000 to £56,000 a year

Contract: Permanent

Working pattern: Full-time, Part-time, Job share, Flexible working

Reference number: B0102-26-0006

Job locations: St Catherine’s House, Woodfield Park, Balby, Doncaster, DN4 8QP, United Kingdom