Pharmacy IQA

National Skills Agency; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the educational sector is seeking a Pharmacy IQA responsible for the quality assurance and delivery of training programs. This remote role involves managing a team, ensuring high standards in coaching and assessment, and maintaining strong relationships with learners and clients. The position requires a commitment to quality and the implementation of effective educational strategies, all within a supportive and inclusive environment.

Qualifications

• Experience in quality assurance and managing educational programs.
• Ability to provide robust Information, Advice, and Guidance (IAG).
• Commitment to promoting equality, diversity, and inclusion.

Responsibilities

• Ensure high-quality learner experiences throughout apprenticeship journeys.
• Conduct Observations of Teaching, Learning and Assessment (OTLAs) to inform quality strategies.
• Engage in continuous professional development and uphold safeguarding policies.

Skills

Quality Assurance

Team Management

Coaching

Communication

Relationship Building

Job description

REMOTE ROLE, ACCEPTING APPLICANTS NATIONWIDE

As Pharmacy IQA, you will be responsible for the delivery and quality assurance of all programmes delivered. Managing a team of trainers and implementing high-quality coaching and assessment strategies whilst also adhering to quality assurance processes that validate the quality of induction, progress delivery and EPA support.

MAIN DUTIES AND RESPONSIBILITIES

• Ensure that all learners receive a high-quality experience throughout their apprenticeship journey, in alignment with internal expectations and external regulatory requirements.
• Support learners from the outset by planning their learning intent within the Individual Learning Plan (ILP) and delivering robust Information, Advice, and Guidance (IAG).
• Build and maintain strong relationships with learners and clients, ensuring a reputation for excellence in service and delivery.
• Operate within an established quality framework to promote consistency and support learner progression.
• Organise and contribute to standardisation activities, encouraging the sharing of best practices across delivery teams.
• Plan and conduct verification activities to ensure the quality of teaching, learning, and assessment.
• Collaborate with various internal teams to support the implementation of quality assurance processes in line with organisational goals.
• Work closely with the Curriculum and Quality Lead to carry out internal quality assurance activities.
• Conduct Observations of Teaching, Learning and Assessment (OTLAs) and learning walks, contributing to the overall quality strategy.
• Participate in internal audits to support quality assurance and compliance efforts.
• Maintain strong collaborative links with colleagues to maximise the use of existing expertise and resources.
• Achieve key performance indicators (KPIs) as set by the organisation.
• Keep professional practice records up to date to ensure accurate and timely reporting.
• Engage in continuous professional development through relevant training and the exchange of best practices.
• Promote equality, diversity, and inclusion across all activities.
• Adhere to safeguarding, Prevent, and health and safety policies, maintaining vigilance for any concerns or risks.
• Maintain confidentiality and demonstrate professionalism at all times.
• Perform any additional duties as required by the Quality Manager.

Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.