Pharmacy Distribution Ops Lead — Deputy RP & Site Manager

University College London Hospital; Greater London; On-site; GBP 66,000 - 73,000; Full time

Job summary

University College London Hospitals NHS Foundation Trust (UCLH) is seeking an experienced Pharmacy professional to lead our Pharmacy Distribution Service as Operational Manager – Deputy Responsible Person and Site Manager. The role oversees the offsite distribution centre, site management, and regulatory compliance, serving UCLH and external clients.

You will develop distribution strategies, manage a £210 million annual invoice flow, and act as Deputy RP for the MHRA wholesaler license.

Responsibilities

• Lead the strategic development of pharmacy medicines distribution services to UCLH and external customers, aligning with local, regional, and national requirements and priorities.
• Develop and implement a distribution strategy to ensure efficient, cost-effective delivery of medicines that meet quality standards, are available when needed, and provide the best value for money.
• Deliver an effective, high-quality medicines distribution service in compliance with all professional and regulatory standards, supporting UCLH NHS Foundation Trust and relevant external clients.
• Communicate complex information both internally within the pharmacy and externally with regulators (MHRA, Home Office). Strong communication and negotiation skills will be essential to influence decision-making.
• Take responsibility for site management, including oversight of all on-site equipment and facilities.
• Build and maintain proactive strategic relationships with stakeholders, including suppliers, NHS partners, commissioners, and NHS bodies such as NHS Improvement.
• Train and develop the team to provide an expert, high-quality, stakeholder-focused service.
• Oversee Pharmacy Distribution services, which involve managing orders and approving invoices worth approximately £210 million annually.
• Lead investigations and resolution of Corrective and Preventive Actions (CAPA) to ensure compliance with Good Distribution Practice regulations.

Job description

University College London Hospitals NHS Foundation Trust (UCLH) is seeking an experienced Pharmacy professional to lead our Pharmacy Distribution Service as Operational Manager – Deputy Responsible Person and Site Manager. The role oversees the offsite distribution centre, site management, and regulatory compliance, serving UCLH and external clients.

You will develop distribution strategies, manage a £210 million annual invoice flow, and act as Deputy RP for the MHRA wholesaler license.