Pharmacy Dispenser Warwick OPD

SWFT Clinical Services Ltd; Warwick; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Car lease scheme

Home & Electronics scheme

Discounted leisure and travel

Retail discounts

Cycle to work scheme

Employee Assistance Programme

Job summary

SWFT Clinical Services Ltd. invites applications for a Pharmacy Dispenser in the Outpatient Pharmacy at Warwick Hospital. The role supports dispensing processes, ensuring prescriptions are prepared accurately and patients receive high-quality service.

The successful candidate will work in a fast-paced environment, handling labels, TTOs, stock management, and customer interactions. Commitment to long-term service improvement is required.

Qualifications

• Outpatient pharmacy experience required.
• Hospital pharmacy experience advantageous.
• Strong teamwork and communication skills.

Responsibilities

• Prepare labels and dispense outpatient prescriptions using Wellsky system.
• Dispense and prepare TTO medicines for safe discharge.
• Manage stock: order, receive and check stock; assist procurement with queries.
• Remove expired or unwanted drugs and process for disposal.
• Assist with over-the-counter sales and stock procurement to support retail.
• Maintain high standards of patient care and strive for KPI targets.

Skills

Outpatient pharmacy experience

Hospital pharmacy experience

Team player

Education

NVQ Level 2 in Pharmacy Services

GCSE Maths & English

UK Pharmacy dispensing accreditation

Job description

Main area Pharmacy Dispenser Grade P Contract Permanent Hours Full time - 40 hours per week (Monday - Friday) Job ref 203-SWFTCS280-A

Employer SWFT Clinical Services Ltd Employer type NHS Site Outpatient Pharmacy Warwick Hospital Town Warwick Salary £28,484.53 per annum Salary period Yearly Closing 13/10/2026 23:59

Pharmacy Dispenser Warwick OPD

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Job overview

For your information sponsorship for this role is not available.

We have an exciting opportunity for aPharmacy Dispenser to join our busy and dynamic Outpatient Pharmacy team at Warwick Hospital.

As a Pharmacy Dispenser, you will play a vital role in providing a safe, efficient, and high-quality service to patients and healthcare professionals. Working in a fast-paced environment, you will be responsible for supporting the dispensing process, ensuring prescriptions are accurately prepared, and helping to deliver an exceptional patient experience.

This is an excellent opportunity for an enthusiastic and motivated individual who enjoys working as part of a team, thrives under pressure, and is committed to maintaining the highest standards of care. You will also have the opportunity to contribute to the ongoing development and success of the pharmacy service.

The successful candidate will be able to evidence their capacity to provide a sustained commitment to the long-term improvement and stability of the pharmacy service.

Main duties of the job

Exciting opportunity for full time Pharmacy dispenser to join a fast paced and dynamic team at the Outpatient Pharmacy, Warwick Hospital. The Pharmacy Dispenser plays a key role in ensuring efficient and high-quality customer experience is maintained. Striving to deliver a safe, effective and caring service for patients and other service users whilst playing an active role in business development.

Working for our organisation

SWFT Clinical Services is a wholly owned subsidiary of the South Warwickshire University NHS Foundation Trust (SWFT). The company provides a number of services such as outpatient pharmacy facilities at Warwick, Stratford upon Avon, George Eliot, University Hospital of Coventry and Warwickshire and St Cross (Rugby) hospitals; estates and facilities management at Warwick, Stratford upon Avon and Ellen Badger hospitals, Acorn House and Lillington Health Hub; private patient service and consultancy services to NHS Trusts.

Subject to the Company and individual’s performance, an annual discretionary bonus will be awarded.

There is automatic enrolment to the Company pension scheme, with the Company contributing 5%.

A benefits package is available to the appointed candidate upon successful completion of the six month probationary period. This gives access to benefits such as a car lease scheme; Home & Electronics scheme; discounted leisure and travel; retail discounts and a cycle to work scheme.

There is also access to a 24/7, 365 days a year Employee Assistance Programme to support colleagues who may be facing some tough times or they need extra support with their mental well-being.

Detailed job description and main responsibilities

Prepare labels using the pharmacy computer system Wellsky and correctly assemble outpatient, private and oral chemotherapy prescriptions, ensuring each item is accurately dispensed and in the correct packaging, according to standard operating procedures (SOP).

Dispense and prepare TTO medicines to ensure patients are discharged safely and efficiently.

Stock management to include ordering, receiving and checking off stock. Loading the robot with stock and querying and working with procurement team to resolve stock queries and discrepancies.

Remove expired, unwanted and overstocked drugs and inform a senior member of staff.

Empty the returned patient/ or unwanted medication and sort drugs for destruction or recycling whilst following COSHH regulations and SOP.

Handing out medicines, over the counter sales of medicines and relevant stock procurement duties to maintain and improve retail sales.

Minimise waiting times whilst maintaining professional standards.

Strives to achieve and maintain best professional best practice and works towards achieving business KPI targets

Assures service quality and patient safety, by following SOPs and Health and Safety policy

Offers suggestions to improve the way we work utilising best practices.

Maintains excellent working relationships and good communications with patients and Trust employees. Contributes to the teamwork ethic so enabling the best possible service and care to patients.

Communications and Working Relationships:

Engender a customer first culture across the organisation ensuring high standards of professional customer service are delivered at all times within the pharmacy.

To respond to telephone and face-to-face queries of a routine pharmaceutical nature from patients or their representatives and to refer queries to the pharmacist when appropriate.

Receive prescription fees from outpatients (NHS and private), or complete exemption declaration forms and assist outpatients to determine their prescription charge exemption.

To respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement.

To select and recommend suitable products and provide advice on their correct use.

Person specification

Qualifications

• NVQ Level 2 in Pharmacy Services
• GCSE at Grade C or above in Maths and English
• UK Pharmacy dispensing accreditation

Experience

• Previous outpatient pharmacy experience
• Previous hospital pharmacy experience

Skills

• Healthcare assistant course - sales of over-the-counter medicines.
• Dispensing of hospital prescriptions.

Other

• Able to work well in a team
• Able to work well under pressure
• Confident and articulate
• Able to communicate well with other colleagues within hospital setting and patients
• Commitment to the long-term improvement of the pharmacy service

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Bethany Taylor Job title Operations Administrator Clinical Health Division Email address [e-mail] Telephone number 07469 261272