Pharmacy Dispenser

NHS; Rugby; On-site; GBP 27,000; Full time

Job summary

Join a fast-paced and dynamic team as a Pharmacy Dispenser at the Outpatient Pharmacy of the Hospital of St Cross in Rugby. This full-time role offers an opportunity to deliver high-quality pharmaceutical services while ensuring a safe and effective experience for patients and contributing to business development. Strong qualifications and a focus on teamwork are key to success in this position.

Benefits

Annual discretionary bonus

Automatic enrolment to pension scheme with 5% contribution

Access to a benefits package after probation

Employee Assistance Programme

Various retail discounts

Cycle to work scheme

Qualifications

• Qualified and experienced in pharmacy dispensing.
• Customer service skills are essential for patient interaction.
• Able to work in a fast-paced environment.

Responsibilities

• Prepare and dispense medications accurately according to SOP.
• Manage stock, including ordering and checking deliveries.
• Ensure excellent customer service and support patients as needed.

Skills

Customer focus

Attention to detail

Team collaboration

Education

NVQ Level 2 in Pharmacy Services

GCSE at Grade C or above in Maths and English

UK Pharmacy dispensing accreditation

Job description

Job summary

Are you a qualified pharmacy dispenser looking to work in an outpatient pharmacy setting to play a key role in delivering pharmaceutical services to patients and other service users, then we have the perfect opportunity for you.

Main duties of the job

Exciting opportunity for full time Pharmacy dispenser to join a fast paced and dynamic team at the Outpatient Pharmacy, Rugby St Cross.

The Pharmacy Dispenser plays a key role in ensuring efficient and high-quality customer experience is maintained. Striving to deliver a safe, effective and caring service for patients and other service users whilst playing an active role in business development.

About us

SWFT Clinical Services is a wholly owned subsidiary of the South Warwickshire University NHS Foundation Trust (SWFT). The company provides a number of services such as outpatient pharmacy facilities at Warwick and Stratford and Nuneaton hospitals; estates and facilities management at Stratford hospital, Acorn House and Lillington Health Hub; private patient service and consultancy services to NHS Trusts.

Subject to the Company and individual's performance, an annual discretionary bonus will be awarded.

There is automatic enrolment to the Company pension scheme, with the Company contributing 5%.

A benefits package is available to the appointed candidate upon successful completion of the six month probationary period. This gives access to benefits such as a car lease scheme; Home & Electronics scheme; discounted leisure and travel; retail discounts and a cycle to work scheme.

Where is also access to a 24/7, 365 days a year Employee Assistance Programme to support colleagues who may be facing some tough times or they need extra support with their mental well-being.

Details Date posted

06 June 2025

Pay scheme

Other

Salary

£26,488 a year pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

203-SWFTCS153

Job locations

Hospital of St Cross

Barby Road

Rugby

CV22 5PX

Job description Job responsibilities

Prepare labels using the pharmacy computer system CMM and correctly assemble outpatient, private and oral chemotherapy prescriptions, ensuring each item is accurately dispensed and in the correct packaging, according to standard operating procedures (SOP).

Dispense and prepare TTO medicines to ensure patients are discharged safely and efficiently.

Stock management to include ordering, receiving and checking off stock. Working with procurement team to resolve stock queries and discrepancies.

Remove expired, unwanted and overstocked drugs and inform a senior member of staff.

Empty the returned patient/ or unwanted medication and sort drugs for destruction or recycling whilst following COSHH regulations and SOP.

Handing out medicines, over the counter sales of medicines and relevant stock procurement duties to maintain and improve retail sales.

Minimise waiting times whilst maintaining professional standards.

Strives to achieve and maintain best professional best practice and works towards achieving business KPI targets

Assures service quality and patient safety, by following SOPs and Health and Safety policy

Offers suggestions to improve the way we work utilising best practices.

Maintains excellent working relationships and good communications with patients and Trust employees. Contributes to the teamwork ethic so enabling the best possible service and care to patients.

Knowledge skills and experience required:

Essential

NVQ Level 2 in Pharmacy Services

GCSE at Grade C or above in Maths and English

UK Pharmacy dispensing accreditation and experience

Desirable

Previous outpatient pharmacy experience

Previous hospital pharmacy experience

Healthcare assistant course - sales of over-the-counter medicines.

Dispensing of hospital prescriptions.

Communications and Working Relationships:

Engender a customer first culture across the organisation ensuring high standards of professional customer service are delivered at all times within the pharmacy.

To respond to telephone and face-to-face queries of a routine pharmaceutical nature from patients or their representatives and to refer queries to the pharmacist when appropriate.

Receive prescription fees from outpatients (NHS and private), or complete exemption declaration forms and assist outpatients to determine their prescription charge exemption.

To respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement.

To select and recommend suitable products and provide advice on their correct use.

Job description Job responsibilities

Prepare labels using the pharmacy computer system CMM and correctly assemble outpatient, private and oral chemotherapy prescriptions, ensuring each item is accurately dispensed and in the correct packaging, according to standard operating procedures (SOP).

Dispense and prepare TTO medicines to ensure patients are discharged safely and efficiently.

Stock management to include ordering, receiving and checking off stock. Working with procurement team to resolve stock queries and discrepancies.

Remove expired, unwanted and overstocked drugs and inform a senior member of staff.

Empty the returned patient/ or unwanted medication and sort drugs for destruction or recycling whilst following COSHH regulations and SOP.

Handing out medicines, over the counter sales of medicines and relevant stock procurement duties to maintain and improve retail sales.

Minimise waiting times whilst maintaining professional standards.

Strives to achieve and maintain best professional best practice and works towards achieving business KPI targets

Assures service quality and patient safety, by following SOPs and Health and Safety policy

Offers suggestions to improve the way we work utilising best practices.

Maintains excellent working relationships and good communications with patients and Trust employees. Contributes to the teamwork ethic so enabling the best possible service and care to patients.

Knowledge skills and experience required:

Essential

NVQ Level 2 in Pharmacy Services

GCSE at Grade C or above in Maths and English

UK Pharmacy dispensing accreditation and experience

Desirable

Previous outpatient pharmacy experience

Previous hospital pharmacy experience

Healthcare assistant course - sales of over-the-counter medicines.

Dispensing of hospital prescriptions.

Communications and Working Relationships:

Engender a customer first culture across the organisation ensuring high standards of professional customer service are delivered at all times within the pharmacy.

To respond to telephone and face-to-face queries of a routine pharmaceutical nature from patients or their representatives and to refer queries to the pharmacist when appropriate.

Receive prescription fees from outpatients (NHS and private), or complete exemption declaration forms and assist outpatients to determine their prescription charge exemption.

To respond to symptoms described by customers by following agreed protocols and using own knowledge and judgement.

To select and recommend suitable products and provide advice on their correct use.

Person Specification Qualifications Essential

• NVQ Level 2 in Pharmacy Services
• GCSE at Grade C or above in Maths and English
• UK Pharmacy dispensing accreditation and experience

Experience Desirable

• Previous outpatient pharmacy experience
• Previous hospital pharmacy experience

Skills Desirable

• Healthcare assistant course - sales of over-the-counter medicines.
• Dispensing of hospital prescriptions.

Personal Qualities Essential

• Able to work well in a team
• Able to work well under pressure
• Patient focused
• Confident and articulate
• Able to communicate well with other colleagues within hospital setting and patients

Person Specification Qualifications Essential

• NVQ Level 2 in Pharmacy Services
• GCSE at Grade C or above in Maths and English
• UK Pharmacy dispensing accreditation and experience

Experience Desirable

• Previous outpatient pharmacy experience
• Previous hospital pharmacy experience

Skills Desirable

• Healthcare assistant course - sales of over-the-counter medicines.
• Dispensing of hospital prescriptions.

Personal Qualities Essential

• Able to work well in a team
• Able to work well under pressure
• Patient focused
• Confident and articulate
• Able to communicate well with other colleagues within hospital setting and patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

SWFT Clinical Services Ltd

Address

Hospital of St Cross

Barby Road

Rugby

CV22 5PX

Employer's website

https://swftclinicalservices.co.uk/default.aspx (Opens in a new tab)

Employer details Employer name

SWFT Clinical Services Ltd

Address

Hospital of St Cross

Barby Road

Rugby

CV22 5PX

Employer's website

https://swftclinicalservices.co.uk/default.aspx (Opens in a new tab)