Pharmacy Digital Projects Technician

Oxford University Hospitals NHS Foundation Trust; Oxford; On-site; GBP 32,000 - 42,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking a Pharmacy Technician with a keen interest in digital transformation to drive the Pharmacy Stock Control System replacement and related digital projects. You will bridge pharmacy operations and IT, training staff and ensuring smooth go-live and handover to live service.

You will support data validation, system configuration, and post-implementation support while contributing to future digital initiatives across the Pharmacy Department.

Qualifications

• Qualified Pharmacy Technician with post qualification experience.
• Registered with the General Pharmaceutical Council (GPhC).
• Accreditation as an Accuracy Checking Technician.
• Experience in Clinical Informatics and Pharmacy IT projects.
• Strong IT literacy and ability to train staff.
• Willing to travel between sites and work in a busy environment.

Responsibilities

• Support the Pharmacy Stock Control System replacement project from implementation through go-live.
• Work with Project Lead and Pharmacy Systems Manager to meet timelines.
• Become a PSC system superuser and provide staff training.
• Configure, test, validate new systems and manage data migration.
• Develop project documentation and assist with post-implementation support.

Skills

Analytical skills

Problem solving

Training staff

Excellent IT literacy

Communication

Education

NVQ3 / BTEC Level 3 Apprenticeship

GPhC registration

Accuracy Checking Technician accreditation

Tools

SQL

Microsoft SharePoint

Cerner Millennium / EPR tools

Windows OS

Job description

An unique and exciting opportunity has arisen for a dynamic and innovative Pharmacy Technician with a special interest in digital transformation to join the established Pharmacy Informatics Team at Oxford University Hospitals NHS Foundation Trust and play a key role in delivering digital projects across the department. This is an exciting opportunity to support the implementation of a new Pharmacy Stock Control System, working closely with pharmacy staff, digital teams and system suppliers to ensure a successful transition. In addition to this flagship project, you will contribute to a range of upcoming innovative digital initiatives designed to improve patient care, operational efficiency and the use of technology within pharmacy services. The successful candidate will combine excellent organisational skills with an interest in digital technologies, data and process improvement. You will act as a bridge between pharmacy operations and digital solutions, helping colleagues adopt new systems and ensuring projects are delivered effectively and utilised to their full potential., The post holder will support the Pharmacy Digital Projects Lead in delivery of digital transformation initiatives across the Pharmacy Department, with a primary focus on the implementation of the Pharmacy Stock Control System replacement project. Once implemented, the post holder will support the Project Lead and the Pharmacy Systems Manager in producing a comprehensive handover to live service, including addressing the reporting needs of the department, and the Trust as a whole. The post holder will also provide backfill where deemed necessary to cover other core members of the pharmacy team(s) that are required to support project work. The post holder will also contribute to the successful delivery of future pharmacy digital projects by supporting system configuration, data validation and migration, user acceptance testing, training and post-implementation support. They will help ensure that new technologies are embedded effectively into everyday practice, promoting safe, efficient and high-quality pharmacy services.

• Support the delivery of the Pharmacy Stock Control System replacement project from implementation through to go-live and post-implementation support.
• To work with the Project Lead and Pharmacy Systems Manager to ensure the PSC project runs to the agreed timeline.
• To become a pharmacy stock control system superuser.
• To provide staff training on the pharmacy stock control system.
• Assist with the planning, coordination and delivery of digital projects across the pharmacy department.
• Work collaboratively with pharmacy teams, Digital Services, suppliers and other stakeholders to support project milestones and implementation activities.
• Configure, test and validate new systems, ensuring they meet operational requirements.
• Support data migration, data quality assurance and system maintenance activities.
• Develop and maintain project documentation, user guides and standard operating procedures.
• Deliver training and provide ongoing support to pharmacy staff using new digital systems.
• Assist with system troubleshooting, issue resolution and liaison with suppliers where required.
• Monitor project progress, identify risks and elevate issues appropriately.
• Promote the effective use of digital technology to improve pharmacy services and patient outcomes.
• Support future digital transformation initiatives as the pharmacy department continues to modernise its systems and services.

Clinical Informatics

• To support the Pharmacy Informatics Team in the day-to-day management of the Medicines and Medical supply Catalogue and key configuration variables with the electronic patient record (EPR) system.
• To collect and co-ordinate the quality control and submission of data required for data collection worksheets.
• To support the pharmacy ePMA / Informatics Team in planning and running pre-implementation and workflow change workshops.
• To undergo training, provided by the Trust, to maintain pharmacy content within the Cerner Millennium.
• To act as an EPR superuser within the Trust.

General Pharmacy Role

• To work as part of the dispensary team to facilitate the efficient and effective discharge of in-patients from their clinical area out of the hospital environment by participation in the dispensary rotas, including participating in dispensing and accredited final checking of dispensed medicines
• To participate in the training and/ or mentoring of student technicians.
• To gain NVQ assessor qualification in order to participate in the training of student technicians.
• To be a mentor for both students and qualified technicians.
• To act as a role model for other technicians.
• To develop and maintain an expertise and knowledge in issues related to pharmacy practice and medicines management and development of pharmacy technicians.

Professional Role

• To ensure confidentiality is maintained at all times.
• To be professional accountable for actions and advice.
• To follow departmental and Trust policies and procedures.
• To undertake Continuous Professional Development both on a personal and professional level.
• To be maintain registration with the General Pharmacy Council.
• To be aware of the training and competency assessment of pre-registration pharmacist trainees, diploma pharmacists and student pharmacy technicians and participate in their training and competency assessment.
• To participate in weekend and bank holiday working.
• Any other reasonable duties as requested by the Clinical Director of Pharmacy and Medicines Management.

Required Criteria

• Qualified Pharmacy Technician with post qualification experience (equivalent to NVQ3/BTEC or Level 3 Apprenticeship)
• Registered with the General Pharmaceutical Council
• Evidence of up-to-date Continual Personal Development
• Accreditation as an Accuracy Checking Technician
• Experience of working in Clinical Informatics and/or Pharmacy IT Projects
• High level of computer literacy
• Good analytical and problem solving skills
• Experience training staff
• Able to use own initiative appropriately
• Good written and verbal communication skills
• Willing to travel between sites
• Assertive/confident
• Adaptable and flexible
• Ability to work well under pressure

Desirable criteria

• Knowledge and experience of working with Pharmacy Robots (BD & Omnicell)
• Knowledge of SQL or other relational databases
• Formal IM&T training or qualifications
• Experience of supervising/managing staff
• Ability to carry out basic software installation on Windows PC
• Experience in the use of Microsoft SharePoint, You must have appropriate UK professional registration.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel. In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles Oxford University Hospitals promotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

Sexual Safety Charter: In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles Oxford University Hospitals promotes a safe, respectful hiring environment. If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.