Pharmacy Counter Assistant - Northampton Weston Favell Extra

Tesco; Northampton; On-site; GBP 18,000 - 26,000; Full time

Job summary

Tesco Pharmacy is hiring Counter Assistants in the UK. You’ll work at the pharmacy counter delivering friendly, professional service and helping customers with their health needs.

Hours are scheduled within availability, with a minimum guarantee of 16 hours per week; some roles start at 12 hours. Pay starts at £13.70 per hour, rising to £14.97 in certain stores, with potential location variations.

Qualifications

• Customer-focused service at the pharmacy counter.
• Strong communication and teamwork in a busy store.
• Flexibility to cover varying shift patterns including weekends.

Responsibilities

• Provide friendly, natural service at the pharmacy counter.
• Assist customers with healthcare needs and over-the-counter products.
• Support prescription queries and liaise with the pharmacist as needed.
• Deliver a professional service and build rapport with customers.

Skills

Customer service

Communication

Teamwork

POS system

Tools

POS system

Job description

Availability Window

Days From time To time Mon 13:00:00 21:00:00 Tue 12:00:00 21:00:00 Thu 13:00:00 21:00:00 Fri 12:00:00 21:00:00 Sat 10:00:00 19:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Pharmacy Counter Assistants pay starts at �13.70 per hour, rising to �14.97 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks� notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.

Providing friendly, natural service and getting to know your customers.

Providing flexible support across the Pharmacy and wider store, including helping customers with their healthcare needs, offering guidance on over the counter products, supporting prescription queries, and delivering a friendly, professional service at the pharmacy counter.

Making customer focused decisions and completing key store routines.�

Understanding how your role supports great service, strong sales, waste reduction and overall store performance.

A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right products and solutions.

The ability to build rapport quickly so customers leave feeling confident, supported, and reassured, having had a great experience at the Pharmacy counter.

The initiative to make the right decisions for customers, whether you’re supporting them with over-the-counter product guidance, helping with prescription queries, or knowing when to refer them to the pharmacist for expert advice.

A positive, team focused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together.

Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.

We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click�here.