Pharmacy Counter Assistant - Bradley Stoke Extra

Tesco UK; Bristol; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in Bristol is seeking dedicated colleagues to provide excellent customer service in their stores. This role involves engaging with customers, ensuring their satisfaction, and working collaboratively in a team. Candidates should be passionate about service and able to handle products with care. Opportunities for flexible work arrangements are available.

Benefits

Flexible working hours

Opportunities for progression

Inclusive work environment

Qualifications

• Passion for customer service and delivering great service.
• Ability to build rapport with customers to ensure satisfaction.
• Open communication and teamwork skills.

Responsibilities

• Serve customers and ensure they leave satisfied.
• Make decisions that benefit customers and enhance service.
• Handle products safely and maintain quality.

Skills

Customer service

Teamwork

Initiative

Communication

Job description

Availability Window

Days	From time	To time
Sun	09:45:00	16:15:00
Thu	09:00:00	16:45:00
Fri	17:00:00	20:15:00
Sat	09:00:00	17:00:00

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore, if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

It takes lots of different people to run a store, and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You’ll meet great people, learn new things, and be part of a diverse, inclusive team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Being passionate and knowledgeable about the products and services within your store.
• Putting into practice the training you have received, so we all work safely, effectively, and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Participating in seasonal, community, and charity events, creating a welcoming atmosphere.
• Being knowledgeable about your store’s performance, understanding your role, and working with your team to drive service, sales, reduce waste, and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Living our values, making everyone feel welcome, and following policies.
• At times, you may be required to accept deliveries into the store.

• A passion for delivering great service, greeting customers with a smile, and serving with pride.
• The ability to build rapport with customers, ensuring they leave satisfied.
• Taking initiative and making decisions that benefit our customers.
• Working well within a team and communicating openly.
• Building relationships with colleagues to foster team spirit, having fun, and celebrating success.
• Being punctual, well-presented, and ready to represent our brand.

Our vision at Tesco is to become every customer's favourite way to shop, whether at home or on the move. Our core purpose is ‘Serving our customers, communities, and planet a little better every day’. Serving goes beyond transactions; it involves acting responsibly and sustainably for all stakeholders, communities, and the planet.

Diversity, equity, and inclusion (DE&I) at Tesco mean everyone should feel represented and able to be themselves at work. We’re a place where Everyone’s Welcome.

We understand that life looks different for each of us. That’s why we support flexible working arrangements. Whether you’re starting your career, seeking flexibility, or going through life changes, talk to us about how we can support you.

We’re proud to be a Disability Confident Leader and committed to an accessible recruitment process. For more info on the support we offer, please click here.

Please note:

Tesco recruits individuals who have passed the school leaver’s age. To check the school leavers age for your country, please click here.

Candidates over 18 may be required to work before 6:15 am or after 9:45 pm, or in specific areas like the warehouse, alcohol, bakery, or driving roles.

During high application volumes, some roles may close earlier than advertised. We will only provide feedback to candidates who attend an interview.

For more about us, visit www.tescoplc.com.