Pharmacy Counter Assistant

KFM; Greater London; On-site; GBP 30,000 - 31,000; Full time

Benefits offered by this job

Welcome Bonus

Annual Bonus Scheme

27 days annual leave (+BH)

Annual leave purchase scheme

AVIVA Pension

Group Life Assurance Policy

Enhanced Family Leave & Pay

CPD Funding & Study Leave

Paid Professional Registration Fees

Occupation Sick Pay

Health Cash Plan

Season Ticket Loan Scheme

Car Lease Scheme

Cyclescheme

Techscheme

Job summary

KFM is seeking a motivated Pharmacy Counter Assistant to join our Outpatient Pharmacy team at Denmark Hill. You will work closely with pharmacists to dispense prescriptions accurately and provide advice on medicines and general health matters within your scope of practice.

This permanent, 37.5-hour-per-week role offers a salary of £30,000–£31,100 per year, plus up to 12% annual bonus and a comprehensive benefits package including pension, 27 days leave, CPD funding and health plans.

Qualifications

• GCSEs in English, Maths, and Science (Grade A-C) or equivalent.
• NVQ Level 2 in Pharmacy Services or equivalent experience.
• Previous experience in a hospital or community pharmacy setting.

Responsibilities

• Assist with the ordering, storage, and management of retail medicines and products.
• Issue completed prescriptions to patients under the guidance of the Responsible Pharmacist.
• Provide advice on medicines and health-related queries, referring to a pharmacist when necessary.
• Maintain stock levels and ensure products are stored appropriately.
• Support the development and adherence to Standard Operating Procedures.
• Contribute to a high-quality outpatient service and promote excellent customer care.

Skills

Pharmacy operations

Customer service

Teamwork

IT skills

Education

GCSE English/Math/Science

NVQ Level 2 Pharmacy Services

Tools

Pharmacy software

Job description

Salary: £30,000 - £31,100 per annum plus up to 12% Annual Bonus

Role Type:Permanent

KFM is looking for a motivated Pharmacy Counter Assistant to join our Outpatient Pharmacy team at Denmark Hill. This is an exciting opportunity to be part of a service that reinvests in the NHS and supports world-class patient care.

About the Role

As a Counter Assistant, you will play a key role in delivering a safe, efficient, and patient-focused pharmacy service. Working closely with pharmacists and other team members, you will ensure prescriptions are dispensed accurately and provide advice on medicines and general health matters within your scope of practice.

Key Responsibilities

• Assist with the ordering, storage, and management of retail medicines and products.
• Issue completed prescriptions to patients under the guidance of the Responsible Pharmacist.
• Provide advice on medicines and health-related queries, referring to a pharmacist when necessary.
• Maintain stock levels and ensure products are stored appropriately.
• Support the development and adherence to Standard Operating Procedures.
• Contribute to a high-quality outpatient service and promote excellent customer care.

About You

• GCSEs in English, Maths, and Science (Grade A-C) or equivalent.
• NVQ Level 2 in Pharmacy Services or equivalent experience.
• Previous experience in a hospital or community pharmacy setting.
• Strong communication and customer service skills.
• Ability to work accurately under pressure and as part of a team.
• Comprehensive IT and retail till skills.

Working Hours:

37.5 hours per week on a rota basis, including flexibility to meet service needs.

Additional Requirements:

Enhanced DBS check required.

Join us and be part of a team that values professionalism, patient care, and continuous development.

Closing Date:

9th September 2026

Interview Dates:

21st September 2026 between 10am - 4pm

If you require any further information please contact the recruitment team at [e-mail].

Working for KFM

KFM is a provider of healthcare support servicesour purpose is to partner with and support healthcare providers in providing world class patient care, with all profits and cost savings reinvested in the NHS.

KFM provides a fully managed service across all clinical areas which includes providing all required clinical supplies and equipment along with maintenance, training and technical support, endoscopy decontamination, sterile services, renal dialysis support, radiology IT support and outpatient pharmacy. KFM also runs a procurement and contract management service for all departments.

KFM is a Limited Liability Partnership owned by King's College Hospital NHS Foundation Trust with no private sector partners. KFM is a public authority not a private company. KFM has an annual turnover of around £185 million and over 350 staff.

£30,000 - £31,100 per annum plus up to 12% Annual Bonus

Hours

37.5

• Welcome Bonus
• Annual Bonus Scheme
• 27 days annual leave (+BH)
• Annual leave purchase scheme
• AVIVA Pension
• Group Life Assurance Policy
• Enhanced Family Leave & Pay
• CPD Funding & Study Leave
• Paid Professional Registration Fees
• Occupation Sick Pay
• Health Cash Plan
• Season Ticket Loan Scheme
• Car Lease Scheme
• Cyclescheme
• Techscheme