Pharmacy Associate I (remote) - Sourcing Requisition

University of Massachusetts Medical School; Shrewsbury; Remote; USD 38,000 - 55,000; Full time

Job summary

A leading healthcare institution seeks a Pharmacy Associate I to support clinical pharmacy services. This full-time position involves handling medication information and assisting in patient care tasks within a fast-paced environment. Candidates should have a high school diploma or GED and some pharmacy experience. A Massachusetts Pharmacy Technician License is preferred but not required.

Qualifications

• Some pharmacy related experience is required.
• Basic understanding of Word, Excel, and Outlook is essential.

Responsibilities

• Handle outbound and inbound phone calls regarding medication requests.
• Sort medication prior authorization requests into correct classes.
• Assist in data entry and medication monitoring.

Skills

Effective communication

Interpersonal skills

Attention to detail

Organization

Ability to work in a fast-paced environment

Teamwork

Basic computer skills

Education

High School Graduate or GED

Active unrestricted MA Pharmacy Technician License

Job description

Explore the Possibilitiesand Advance with Us.

You can view all open jobs by clicking here or use the following search form to find jobs that suit your specificcareer interests.

Pharmacy Associate I (remote) - Sourcing Requisition Job Number: 2025-47784
Category: Healthcare
Location: Shrewsbury, MA
Shift: Day
Exempt/Non-Exempt: Non Exempt
Business Unit: UMass Chan Medical School
Department: Hidden (16392)
Job Type: Full-Time
Salary Grade: 14
Union Code: Union Position-W28-SHARE
Num. Openings: 1
Post Date: March 15, 2025

This requisition is being used as a sourcing tool and does not have an open vacancy. Your application to this req will add you to a pool of candidates for potential future openings. We still encourage you to apply directly to positions you feel best meet your background, as this will not replace your application for other openings.

Under the direct supervision of the Director or designee, the Pharmacy Associate I will function as a team member for the client programs within Clinical Pharmacy Services (CPS). CPS is responsible for administering client-specific programs to provide clinical expertise regarding our members medications. This position will handle calls with members, prescribers and pharmacists to provide and obtain information regarding client-specific initiatives. The incumbent of this position will assist in the sorting of medication prior authorization requests, under the guidance of a licensed pharmacist.

• Review medication information, call member, and record the call outcome in a pharmacy database.
• Handle outbound and inbound phone calls to members, prescribers and pharmacists regarding client-specific work.
• Sort the medication prior authorization requests into appropriate drug class within the clients compliance time frame.
• Provide information to prescribers and pharmacists regarding member prescriptions.
• Participate in orientation and/or guidance of Pharmacy Associate I in performance of their duties.
• Follow UMass Chan and CPS policies and procedures.
• Assist CPS staff with data entry, medication monitoring, and insurance eligibility for ad hoc reports and client work.
• Assist CPS consultant pharmacist with obtaining and disseminating information concerning client appeals.
• Participate in CPS staff meetings, quality improvement initiatives and in-service programs as requested.
• Perform other client work as required per client initiative(s).

REQUIRED EDUCATION

High School Graduate or GED

REQUIRED WORK EXPERIENCE

Some pharmacy related experience.

PREFERRED EDUCATION

Licensed Certificate, active unrestricted MA Pharmacy Technician License and/or

PREFERRED WORK EXPERIENCE

Effective communication and interpersonal skills.

Attention to detail and organization.

Ability to work in a high volume, fast-paced call center environment.

Ability to work well in a team.

Computer Skills – Basic understanding of Word, Excel, Outlook.

UMass Chan Medical School was among 23 companies that stood out as 2023 “DEI champions,” according toThe Boston Globe.

Named a U.S. News & World Report
“2023 BEST MEDICAL GRAD SCHOOL”
for Primary Care and Research