Pharmacy Associate I (remote) - Sourcing Requisition

University of Massachusetts Medical School; Shrewsbury; Remote; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a Pharmacy Associate I to join their Clinical Pharmacy Services team. In this role, you will be a vital part of the team, assisting with medication management and providing support to members and healthcare professionals. Your responsibilities will include handling calls, sorting medication requests, and participating in quality improvement initiatives. This position is ideal for someone who thrives in a fast-paced environment and possesses strong communication and organizational skills. If you are looking to contribute to a meaningful cause and grow in the pharmacy field, this opportunity is for you.

Qualifications

• High School diploma or GED required; pharmacy-related experience preferred.
• Bilingual in Spanish is a plus; effective communication skills are essential.

Responsibilities

• Handle inbound/outbound calls regarding medication information.
• Assist in sorting medication prior authorization requests.

Skills

Effective communication skills

Interpersonal skills

Attention to detail

Organizational skills

Ability to work in a fast-paced environment

Dependability

Education

High School Graduate or GED

Licensed Certificate in Pharmacy

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Overview

This requisition is being used as a sourcing tool and does not have an open vacancy. Your application to this req will add you to a pool of candidates for potential future openings. We still encourage you to apply directly to positions you feel best meet your background, as this will not replace your application for other openings.

Under the direct supervision of the Director or designee, the Pharmacy Associate I will function as a team member for the client programs within Clinical Pharmacy Services (CPS). CPS is responsible for administering client-specific programs to provide clinical expertise regarding our member’s medications. This position will handle calls with members, prescribers, and pharmacists to provide and obtain information regarding client-specific initiatives. The incumbent of this position will assist in the sorting of medication prior authorization requests, under the guidance of a licensed pharmacist.

Responsibilities

1. Review medication information, call member, and record the call outcome in a pharmacy database.
2. Handle outbound and inbound phone calls to members, prescribers, and pharmacists regarding client-specific work.
3. Sort the medication prior authorization requests into appropriate drug class within the client’s compliance time frame.
4. Provide information to prescribers and pharmacists regarding member prescriptions.
5. Participate in orientation and/or guidance of Pharmacy Associate I in the performance of their duties.
6. Follow UMass Chan and CPS policies and procedures.
7. Assist CPS staff with data entry, medication monitoring, and insurance eligibility for ad hoc reports and client work.
8. Assist CPS consultant pharmacist with obtaining and disseminating information concerning client appeals.
9. Participate in CPS staff meetings, quality improvement initiatives, and in-service programs as requested.
10. Perform other client work as required per client initiative(s).

Qualifications

REQUIRED EDUCATION

High School Graduate or GED

REQUIRED WORK EXPERIENCE

Some pharmacy related experience.

PREFERRED EDUCATION

Licensed Certificate, active unrestricted MA Pharmacy Technician License and/or active unrestricted National Pharmacy Technician Certification (CPhT).

PREFERRED WORK EXPERIENCE

Bilingual, Spanish preferred.

Effective communication and interpersonal skills.

Attention to detail and organization.

Ability to work in a high volume, fast-paced call center environment.

Ability to work well in a team.

Dependability.

Computer Skills – Basic understanding of Word, Excel, Outlook.