Pharmacovigilance Case Processing Leader - Remote/Hybrid

ProPharma; Greater London; Hybrid; GBP 65,000 - 95,000; Full time

Job summary

ProPharma is seeking a Pharmacovigilance Manager to oversee PV staff and ensure compliant case processing and adverse event intake. You will collaborate with PV management to maintain all aspects of pharmacovigilance services and act as client contact for case management communications.

The role emphasizes leadership, process improvement, training oversight, and ensuring regulatory compliance across internal guidelines and SOPs. Hybrid work options are available to suit collaboration needs.

Qualifications

• Bachelor's degree in life sciences or equivalent.
• Advanced degree / RN / RPh / PharmD or equivalent preferred.
• PV knowledge and experience recommended.

Responsibilities

• Provide PV SME guidance and enhance client service internally and externally.
• Supervise workload, offer ongoing performance feedback, and conduct annual reviews.
• Demonstrate leadership, coach, mentor, and motivate staff for optimal performance.
• Make decisions and recommendations consistent with company policies and guidelines.
• Handle staffing responsibilities, including hiring, scheduling, and training.
• Foster teamwork, resolve conflicts, and communicate departmental needs to management.
• Review cases for training feedback and ensure compliance with regulatory requirements.
• Maintain and update work instructions, training materials, and templates.
• Identify and address training needs for PV staff, ensuring competency for assigned duties.
• Contribute to the development and continuous improvement of processes, SOPs, and workflow.
• Support client implementation, including meetings, guideline creation, and process explanation.
• Perform billable work to adhere to target utilization as set by line manager based on span of control.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Project management

Attention to detail

Problem solving

Independent work

Team collaboration

PV knowledge

PV systems

Oracle Argus

ARISg

Education

Bachelor's degree in life sciences

Advanced degree / RN / RPh / PharmD

Tools

Oracle Argus Safety

ARISg

PV databases

Job description

ProPharma is seeking a Pharmacovigilance Manager to oversee PV staff and ensure compliant case processing and adverse event intake. You will collaborate with PV management to maintain all aspects of pharmacovigilance services and act as client contact for case management communications.

The role emphasizes leadership, process improvement, training oversight, and ensuring regulatory compliance across internal guidelines and SOPs. Hybrid work options are available to suit collaboration needs.