Pharmacist

ZAVA; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading digital healthcare company is seeking a qualified Pharmacist for a 6-month fixed-term contract in London. The role involves dispensing prescriptions, managing pharmacy operations, and ensuring compliance with clinical standards. Ideal candidates will be GPhC registered pharmacists with strong communication skills and a commitment to patient service.

Benefits

33 days annual leave (including holidays) + birthday off

Free wellness resources, discounts, and healthcare benefits

20% discount on ZAVA products/services for you and your family

Remote, hybrid, and flexible working options

MacBook Pro (role dependent)

Flexible bank holidays

£500 training budget/year

Private health insurance, discounts, and memberships

Healthcare cashback plan

Sabbatical after 2 years

Qualifications

• Qualified and GPhC registered UK pharmacist with knowledge of digital healthcare.
• Ability to work independently and collaboratively.
• Experience handling challenging customers.

Responsibilities

• Dispensing and dispatching private prescriptions from the London hub.
• Managing operational processes and ensuring high clinical standards.
• Collaborating with medical and pharmacy teams for best practices.

Skills

Communication

Team management

Customer service

Data analysis

Education

GPhC registered UK pharmacist

Job description

Pharmacist
6-month Fixed Term Contract
Qualified and GPhC registered
Islington, London

About ZAVA

We're on a mission to provide our patients with accessible and dependable healthcare at a fraction of today's cost. Our team includes Doctors, Engineers, Customer Support Advisors, Marketers, Product Managers, UX Designers, Pharmacists, and operations specialists. Together, we develop and maintain a digital healthcare platform tailored to our patients' needs and schedules.

The pandemic accelerated our shift to flexible, remote, and innovative healthcare solutions, with telemedicine becoming a vital service. We have delivered over 12 million consultations across the UK, Germany, France, and Ireland, ensuring essential healthcare access during challenging times.

Our goal is to expand our reach and continue providing cutting-edge tech, treatments, and advice, aiming to become Europe's largest digital primary healthcare platform.

The Role

The core of our service is the fast, efficient, and safe delivery of treatments.

1. Serve as a Pharmacist responsible for dispensing and dispatching private prescriptions from our London hub dispensary.
2. Manage operational processes, rotas, and structures within our pharmacy to uphold high clinical, regulatory, and operational standards.
3. Navigate the evolving operational landscape, balancing customer needs with resource constraints.
4. Coordinate with pharmacy operations, including prescription supply, delivery, couriers, medications, and test kits, ensuring timely and safe delivery to customers.

Key Responsibilities

• Ensure SOPs are followed, and medication is dispatched legally, safely, and appropriately.
• Meet KPIs related to prescription and medication delivery from the UK and partners.
• Collaborate with medical and pharmacy teams to ensure best practice in medication delivery.
• Lead and develop a team to ensure good pharmacy practice and excellent patient service.
• Respond to operational changes, including holiday schedules and delivery issues.
• Understand and improve processes involving external partners like Royal Mail, DPD, and labs.
• Map, evaluate, and enhance clinical and customer support processes with stakeholders.
• Work with data teams to generate reports and provide feedback through data analysis.

Skills & Experience

• Qualified and GPhC registered UK pharmacist with knowledge of digital healthcare.
• Ability to work independently and collaboratively.
• Excellent communication skills.
• Experience handling challenging customers.
• Basic Excel skills for data analysis.

Desirable Skills

• Team management experience.
• Experience with delivery providers.
• Knowledge of process mapping and efficiency improvements.
• Experience in digital healthcare or non-patient-facing roles.

Personal Qualities

• Humble: receptive to feedback, caring.
• Inquisitive: questioning and innovative.
• Resilient: adaptable to change and challenges.
• Proactive: committed to improvement and delivery.
• Collaborative: team-oriented and idea-sharing.

Benefits

33 days annual leave (including holidays) + birthday off

Free wellness resources, discounts, and healthcare benefits

20% discount on ZAVA products/services for you and your family

Remote, hybrid, and flexible working options

MacBook Pro (role dependent)

Flexible bank holidays

Post-Probation Benefits

£500 training budget/year

Private health insurance, discounts, and memberships

Healthcare cashback plan

Sabbatical after 2 years

Opportunity to work abroad for 2 months/year (role dependent)

Vouchers at 3, 5, and 10 years of service

We encourage applications from diverse candidates and support equal opportunity. Certain roles require a DBS check.