Pharmaceutical CRM Analyst

JR United Kingdom; Birmingham; Remote; GBP 40,000 - 60,000; Full time

Job summary

A rapidly expanding pharmaceutical company is seeking a CRM Analyst to analyze and optimize its CRM system and uncover valuable insights. This fully remote position offers flexibility, and requires at least 5 years of experience in the pharmaceutical industry and familiarity with analytics tools.

Qualifications

• Minimum of 5 years' experience in the pharmaceutical industry.
• Direct experience with Veeva required.
• Familiarity with analytics tools like PowerBI, Tableau, and Excel.

Responsibilities

• Provide operational support including troubleshooting and problem-solving.
• Perform data quality analysis and propose solutions.
• Collaborate with Sales & Marketing to translate data into actionable insights.

Skills

Data analysis

Problem-solving

Data quality analysis

Tools

Veeva

PowerBI

Tableau

Excel

Job description

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Evolve has an exciting partnership with a rapidly expanding pharmaceutical company, offering a fantastic opportunity as a CRM Analyst. In this dynamic role, you will be responsible for analyzing and optimizing the company’s CRM system, uncovering valuable customer insights, identifying key trends, and ensuring data accuracy. You will play a pivotal role in driving improvements and enhancing CRM effectiveness.

This is a fully remote position, providing flexibility to make an impact from anywhere!

Ideal Requirements for a CRM Analyst

• Must have previous experience of working within the Pharmaceutical industry (at least 5 years)
• Experience working directly with Veeva
• Experience with analytics tools like PowerBI, Tableau, Excel, etc.

Role Responsibilities for a CRM Analyst

• Provide day-to-day operational support, including troubleshooting, triage, problem-solving, and escalating issues and incidents to relevant teams.
• Define and perform data quality analysis; identify data quality issues and propose potential solutions.
• Collaborate with Sales & Marketing to ensure smooth information flow and translate data into actionable insights.

Recruitment Process

2/3 stage interview process.

Interested in learning more? Click apply or contact Katie Fisher at 0113 457 0777 for full details!

Get to know your recruiter, Katie, on our website: https://www.evolveselection.com/the-team/team/katie-fisher

Evolve is a leading recruitment and outsourcing organization operating within the Pharmaceutical, Healthcare, Medical Device, and Life Science sectors.

We value diversity and inclusion, and encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, or any other characteristic.