PFI Performance Manager

Manchester Arndale; Welwyn Garden City; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading facilities management company is seeking a candidate for a performance monitoring role within their Public Sector division. The position involves assessing performance across PFI contracts, ensuring compliance with service level agreements, and tracking key performance indicators. Ideal candidates will have strong knowledge of performance monitoring, excel proficiency, and a commitment to continuous improvement.

Qualifications

• Must have Right to Work in the UK.
• An enhanced DBS will be completed for the successful candidate.
• Experience of working within a PFI contracted service provision arrangement desirable.

Responsibilities

• Ensure effective performance monitoring and reporting across the PFI contracts.
• Assess PFI performance across various sites, ensuring compliance with SLAs.
• Track key performance indicators (KPIs) and provide strategic support.

Skills

Knowledge of contractual and performance monitoring programmes

Proven experience in auditing and performance monitoring

High level of IT proficiency, particularly in Excel

Operational understanding of Soft Service elements

Report writing

Education

Undergraduate degree in a relevant field

Tools

Excel

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.

This role sits within our Public Sector FM business division that provides Cleaning, Catering, Facilities Management, Hard Services, Pest Control and Security services to a wide range of prestigious clients, within the Healthcare and Education market.

Working at OCS is more than just a job; it’s an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an ‘Employer of choice’ in our sector and is proud to invest in our colleague’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills, and behaviours attached to their roles.

About The Role:

Working Days:Monday to Friday 9-5pm

To ensure effective performance monitoring and reporting across the PFI contracts. This role involves assessing PFI performance across various sites, ensuring compliance with service level agreements (SLAs), tracking key performance indicators (KPIs), and providing strategic support to the Head of PFI Commercial & Compliance and Contract Managers for continuous improvement and contractual performance efficacy.

The ideal candidate should meet the following criteria:

• Must have Right to Work in the UK
• An enhanced DBS will be completed for the successful candidate.
• • Knowledge of contractual and performance monitoring programmes essential
  • Undergraduate degree in a relevant field preferrable
  • Proven experience in auditing and performance monitoring, with a focus on accuracy and detail.
  • Experience of working within a PFI contracted service provision arrangement desirable
  • Strong knowledge of administrative processes, especially around month-end reporting and KPI tracking.
  • High level of IT proficiency, particularly in Excel and database management.
  • Operational understanding of all Soft Service elements
  • Experience in the management of change and continual improvement programs
  • Report writing.
  • Ability to develop and implement process documents and liaise with subject matter experts.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.