Personal Wellbeing Advisor (Family & Relationships)

Pact; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading organization seeks a Personal Wellbeing Advisor in Birmingham to support families of prisoners. The role involves casework, advocacy, and providing emotional support in a challenging environment, requiring strong communication skills and resilience. The position also offers professional development opportunities and a range of benefits including a generous holiday entitlement.

Benefits

Free advice, information and counselling service

Contributory pension

Corporate eye care scheme

Cycle to work scheme

Generous holiday entitlement

Training opportunities

Qualifications

• Demonstrable experience working with families in a multi-agency environment.
• Ability to advocate for families dealing with imprisonment.
• Experience in casework or providing guidance and emotional support.

Responsibilities

• Provide family casework support and advice to prisoners' families.
• Facilitate prison visits and deliver family induction sessions.
• Develop referral pathways for families and professionals.

Skills

Family Engagement

Advocacy

Emotional Support

Adaptability

Resilience

Job description

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Personal Wellbeing Advisor (Family & Relationships), Birmingham

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Client:

Pact

Location:

Birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

ceb6ebf52d08

Job Views:

5

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

As Family Engagement Worker, you will work as one of the Pact Family team, providing family casework support to prisoners, as well as support to the families of prisoners through advice and guidance, facilitating prison visits, and delivering family induction sessions.

About You:

To be successful in this role you will have demonstrable experience and understanding of working with families in a challenging multi-agency environment, ideally involving prisoners and/or their families.You will have the ability to advocate for families dealing with imprisonment, promoting their human rights and ensuring their needs are considered, and views are heard at all levels. You will have the ability to develop referral pathways for families, prisoners and other professionals to access the service.You may have experience of the following: Casework, Key Working, providing advice, guidance and emotional support to male service users.

You will act as a role model for volunteers and an ambassador for PACT, conducting yourself professionally at all time, with high standards of personal integrity and accountability.You need to be solutions-focused, adaptable, flexible, emotionally resilient and capable of managing multiple tasks in high stress environments.

Please note that a driving licence and car will be essential for this role.

What we offer:

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.