Personal Travel Expert

Travel Trade Recruitment Limited; Sheffield; On-site; GBP 26,000; Full time

Job summary

A leading travel agency in Sheffield is looking for an experienced Travel Consultant to join their team. Offering a basic salary of £26,000 per annum along with commission (OTE £30,000 - £33,000), this role focuses on delivering high-quality customer service and managing the entire customer journey. The candidate should possess prior sales experience, strong destination knowledge, and a commitment to building relationships with clients. This position features various benefits and opportunities for training and advancement.

Benefits

Annual leave starting at 25 days

Matched contributory pension scheme

Discounted travel

Perkbox discounts

Excellent training with promotion opportunities

Qualifications

• Previous experience in a retail travel agency or travel sales.
• Good worldwide destination knowledge.
• Ability to build rapport with customers.

Responsibilities

• Deliver personal service to inspire clients and tailor holiday needs.
• Manage the customer journey post-booking.
• Sell in-house or third-party holidays.

Skills

Customer service

Sales experience

Destination knowledge

Job description

Leading Travel Agency and Tour Operator brand that is known for it's mid to luxury product and it's personal service is seeking an experienced Travel Consultant to join their Sheffield Retail Travel Branch. Whilst they promote their own holidays, they have full flexibility to sell from a wide range of Tour Operators, ensuring you can truly offer customers what they want, and enjoy selling a wide variety of worldwide itineraries. Offering a fantastic basic salary of 26k pa, commission (OTE 30k - 33k pa ) and wide-ranging benefits (detailed below) this is a fantastic opportunity if you are a Travel Advisor seeking your next step!

JOB DESCRIPTION:
- Working in a retail travel branch for a company that put customer experience at the heart of what they do
- Delivering a personal service to inspire your clients, listening to their requirements and tailoring the holiday to meet their needs
- Full flexibility to sell the in-house tour operator or use other suppliers to get your customer what they are looking for
- This is a brand synonymous with luxury and whilst it is, they can offer holidays for different budgets and for different types of holidays
- Managing the customer journey, once they have booked, staying in touch, handling any amendments and upgrades, checking in following their trip, encouraging repeat business
- Working a rota 5 days out of 7 Mon-Sun between 09:30-1830 (no late evenings!) fully branch based
- Full time and part-time considered (part time is 4 days and you need to be flexible to cover weekends)

EXPERIENCE REQUIRED:
We are seeking candidates with previous experience of working in a retail travel agency, or in travel sales from a Tour Operator, or online travel agency. You will have good worldwide destination knowledge and your will pride yourself on building a rapport with customers, and offering the best personal service.

THE PACKAGE:
Whilst the basic salary of 26k is highly competitive, there is so much more on offer! Commission takes your earnings to around 30k - 34k pa, additional incentives to win cash, vouchers and holidays, annual leave starts at 25 days and increases with service, Perkbox, providing discounts across thousands of retailers, matched contributory pension scheme, season ticket loans on public transport, significantly enhanced maternity & paternity leave, free travel insurance, discounted travel, at least one educational every year. There is excellent training with realistic opportunity for internal promotion. This is a company that values and rewards its staff!

INTERESTED?
Please follow the instructions to apply attaching your CV. This vacancy is being managed by Gemma Thelwell. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually