Personal Trainer. Job in London Education & Training Jobs

Jumeirah; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in luxury hospitality is seeking a dedicated individual to join their team in London. This role involves ensuring guests receive exceptional service and promoting wellness activities. You will oversee the fitness facilities, deliver engaging exercise classes, and maintain positive guest relations. With a commitment to diversity and inclusion, this forward-thinking company offers generous benefits, including extra holidays for significant birthdays and discounts on hotel stays. If you're passionate about hospitality and eager to make a difference, this opportunity is perfect for you.

Benefits

Extra holiday for significant birthdays

Life insurance

Access to discounts via Jumeirah Perks

F&B and spa treatment discounts

Time-and-a-half pay for bank holidays

Uniform dry cleaning

Meals on duty

Employee assistance program

Wellness benefits

After-hours taxi service

Ongoing training and development

Qualifications

• Strong leadership and team management skills to oversee guest services.
• Creative problem-solving abilities to enhance guest experiences.

Responsibilities

• Ensure excellent guest service and handle complaints efficiently.
• Promote fitness activities and deliver exercise classes.

Skills

Problem solving

Leadership

Team management

Creativity

Project management

Attention to detail

Job description

About Jumeirah & the Hotel:

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering 'Stay Different' brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, offer service beyond expectations, signature dining experiences, and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe, and Asia, employing over 9,000 colleagues from more than 120 nationalities. As Jumeirah continues to expand its global portfolio and scale its operations, we remain committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is dedicated to embedding equality, diversity, and inclusion in all its practices, fostering a culture that celebrates diversity.

Located in the heart of Knightsbridge, one of London's most exclusive neighborhoods, Jumeirah Carlton Tower is the quintessential address in SW1 where heritage meets contemporary luxury.

Features include 186 beautifully appointed guest rooms, 87 with balconies offering stunning views across London, the city's largest naturally lit rooftop swimming pool at The Peak health club and spa, access to private Cadogan Gardens, and the destination restaurant La Maison Ani.

About the Job

1. Actively participate in and oversee the provision of excellent service, ensuring guests feel welcomed and at ease, handling complaints efficiently, and maintaining positive guest relations.
2. Promote fitness activities, spa treatments, and facilities to guests; participate in promotional activities; and support Sales and Marketing efforts to boost bookings and guest experiences.
3. Deliver exercise classes and workshops, recommend wellness activities and treatments based on guest needs, and stay updated on the latest trends.
4. Ensure cleanliness and maintenance of the guest gym, fitness equipment, sauna, shower rooms, and storage areas; report issues promptly to the Engineering Team.
5. Adhere to health, safety, and hygiene standards, maintain guest confidentiality, and manage inappropriate guest behavior following hotel standards.
6. Develop positive relationships with colleagues, provide training on processes and customer service, support the reception team, and assist during busy periods.

About You

• Problem solving
• Leadership and team management skills
• Creativity
• Project management skills
• Attention to detail

About the Benefits

In addition to generous F&B benefits and discounted hotel rates globally, this role offers excellent employee benefits, making it attractive to high performers and those wishing to associate with one of the most luxurious brands in hospitality.

This includes

• Extra holiday for significant birthdays (e.g., 21, 30, 40)
• Life insurance
• Access to Jumeirah Perks website for discounts
• F&B and spa treatment discounts
• Time-and-a-half pay for work during bank holidays
• Uniform or business attire dry cleaning
• Meals on duty
• Employee assistance program
• Wellness benefits such as chiropody, flu jabs, and more
• After-hours taxi service
• Social events and recognition programs
• Ongoing training and development

Service Milestones

• 6 months' service: discounts on hotel stays, internal transfer schemes, eye tests, and dental cashback
• 1 year: external transfer schemes
• 2 years: group pension plan with enhanced contributions, income protection scheme

If you believe you're a good fit for this role and are based in the UK with full rights to work, please apply.