Personal Support Worker

London Health Sciences Centre; Greater London; On-site; GBP 20,000 - 21,000; Part time

Job summary

London Health Sciences Centre (LHSC) seeks dedicated Personal Support Workers to join the PSW Resource Team. The role supports patients across Victoria and University Hospitals, providing daily living assistance under supervision and participating in a collaborative, patient-centered care approach.

Applicants must hold a PSW certificate (Ontario) or be an Internationally Educated Nurse, with BLS-HCP and at least 1 year of acute care experience preferred.

Qualifications

• PSW certificate from a recognized program or an Internationally Educated Nurse (IEN).
• Basic Life Support for Health Care Providers certificate (BLS-HCP).
• At least 1 year of related experience in acute care, LTC, or retirement homes preferred.

Responsibilities

• Support patients with activities of daily living under supervision.
• Work as part of the PSW Resource Team across units/clusters.
• Provide patient-centered care and communicate effectively with staff and patients.

Skills

Dedicated PSW

Interdisciplinary teamwork

Communication skills

Resilience

Adaptability

Attention to detail

Education

PSW certificate or IEN

Tools

Automated Clinical Systems

Windows OS

GroupWise

Job description

Department Description

We're Hiring Personal Support Workers (PSW)!

London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. As one of Canada's largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time.

At LHSC, which consists of Victoria Hospital, University Hospital, and the Children's Hospital, nothing is more important to us than our team of dedicated employees. LHSC focuses on creating and maintaining a workplace of choice, where our people are recognized and valued.

We are currently searching for dedicated, qualified Personal Support Workers to join our dynamic Personal Support Worker Resource Teams. The Personal Support Worker, or PSW, is a caregiver who works under the direction of a supervisory (e.g. Registered Nurse or Registered Practical Nurse). All Personal Support Workers hired into London Health Sciences Centre are hired on the Personal Support Worker Resource Team which supports both University Hospital and Victoria Hospital.

Posting Open

September 15, 2026

Posting Deadline

September 29, 2026

Status

Regular Part-Time

Rate of Pay

$27.17 - $29.10 per hour

Hours of Work

No Guarantee of Hours

Reason for Job Posting

Building an Applicant Pool for Future Vacancies

This position is covered by a collective agreement (UNIFOR)

PSW Resource Team

The Personal Support Worker Resource Team (PSW RT) operates within the Professional Practice portfolio under the strategic leadership of the Director of Professional Practice. The Personal Support Worker (PSW) is an unregulated caregiver who is assigned and supervised by a Regulated Healthcare Professional. Their scope of practice includes the provision of care focusing on patients' activities of daily living.

The PSW RT is a team of dedicated Personal Support Workers whose shifts are assigned to clinical areas to meet appropriate staffing requirements throughout the organization. The PSW RT responds to needs based on organizational need, replacement of sick time, vacation relief, known vacancies, observational care, etc. PSWs are assigned to multiple units, also referred to as "clusters" of units, based on organizational need and their training. Members of the PSW RT have the opportunity to work on a variety of clinical areas and experience a variety of learning opportunities in a supportive environment. PSWs are provided with comprehensive orientation and on unit training. Day to day leadership is provided by the Coordinator, PSWRT and further support is provided by a dedicated Clinical Educator. This team is integral in supporting clinical units throughout the organization, and a great way for a PSW to learn and grow as a valued team member in supporting exceptional patient care.

Qualifications

• You are a dedicated Personal Support Worker (PSW) who strives to promote well-being and independence to the patients and families you support
• You thrive in a fast-paced and ever-changing environment
• You like to meet new people and build lasting relationships amongst an interdisciplinary team
• You are resilient, self-driven, and able to adapt quickly to change

Availability

• This is a Regular Part-Time position with no guarantee of hours
• It is a requirement of this role to be available 24 hours a day, 7 days a week (24/7)
• You can be pre-scheduled up to 75 hours bi-weekly at the discretion of The Hospital

Qualifications

• Proof of successful completion of a PSW certificate from a recognized Ontario PSW program, or an Internationally Educated Nurse (IEN)
• Proof of current Basic Life Support for Health Care Providers certificate: BLS-HCP (C)
• At least 1 year of related experience working in acute healthcare environment or Long-Term Care or retirement homes preferred
• Ability to read, write, comprehend, and communicate effectively in English
• Must be able to meet the physical requirements of the position, including bending, lifting, twisting, etc.
• Excellent communication abilities and interpersonal skills to interact positively and effectively with patients, staff, and the general public
• Demonstrated ability to prioritize multiple and changing tasks that require attention to detail
• Demonstrated ability to work effectively as a member of a team
• Demonstrated practice and commitment to the principle of patient/family centred care with a service-oriented attitude
• Basic computer and keyboarding skills: Windows Environment, Netscape/Internet, and GroupWise
• Ability to problem-solve and demonstrate initiative within appropriate scope of practice
• Knowledge of patient requirements with respect to prescribed diets/menus
• Demonstrated knowledge of protocol to elevate concerns
• Must be self-directed and show initiative
• Demonstrated ability to work independently with minimal supervision
• Demonstrated computer proficiency with Automated Clinical Systems
• Demonstrated practice and commitment to patient and staff safety at LHSC
• Demonstrated practice and commitment to LHSC's vision, purpose, and values
• Demonstrated ability to attend work on a regular basis

Has your experience been obtained through alternative pathways? LHSC acknowledges that skills, education and lived experience come in many forms and may have been developed differently from those listed in the job posting. Although LHSC has discretion in determining whether a candidate meets the qualifications and licensing requirements, we welcome applications from those with different experiences who may not meet every requirement listed.

Other Information

Submission Requirements (please submit as a .pdf document)

• Resume and relevant credentials outlined in the Job Posting

Artificial Intelligence (AI)

LHSC does not use Artificial Intelligence (AI) to screen, assess, or select applicants for a position

Immunization Requirements

Before beginning employment at LHSC, all new hires must provide documentation related to LHSC's Health Review Requirements. For more information and a detailed list of requirements, please visit Health Review Requirements | LHSC.

Teaching, Learning and Research

LHSC Centre is proudly one of Canada's largest acute-care teaching and research hospitals. LHSC has an unwavering commitment to lifelong learning, with education agreements in collaboration with over 55 schools, hospitals, and community agencies from across Ontario, Canada and internationally; among our many education partners, our three regional partners are Western University, Fanshawe College, and Thames Valley District School Board. LHSC provides students with a place where they can learn and discover knowledge and skills to take them forward in their careers as health care professionals. Approximately 2,900 Nursing, Health and other students ranging from secondary school to university graduate level programs receive training at LHSC every year. As an employee of LHSC, you will be expected to engage in role-related teaching, professional development, and research activities in addition to standard position duties and responsibilities.

We are committed to providing a safe, healthy and inclusive work environment that inspires respect. LHSC is committed to employment equity and diversity in the workplace and welcomes applications from equity‑denied groups including Indigenous people, racialized people, women, persons with disabilities, and 2SLGBTQIA+ persons. LHSC is also committed to ensuring an accessible and inclusive recruitment process. Upon individual request, we will endeavor to remove any barrier to the hiring process to reasonably accommodate candidates, including those with disabilities, while maintaining a fair, consistent and equitable recruitment approach. Should any applicant require accommodation through the application, interview or selection processes, please contact Recruitment Services at 519-685-8500, extension #34321 or [e-mail].

As part of the selection process applicants may be required to complete an examination or test. Please be advised that a reference check may be conducted as part of the selection process.

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted.

Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 6 months.

Please be advised, if you are seeking employment on a temporary work or study permit, we recommend reviewing permit restrictions as it applies to healthcare organizations in Canada. As per the Government of Canada, LHSC is considered a hospital/healthcare organization, even if an employee is functioning in a non-patient facing role. Individuals on a work or study permit seeking employment in this sector may be required to complete additional steps in the process, including but not limited to a medical exam, which may also apply to employees looking to renew their work or study permits. It is the employee's accountability to ensure they are adhering to their specific permit restrictions, and we encourage all candidates and LHSC employees to be proactive and review restrictions as soon as possible as it could be a lengthy process.