Personal Support Worker

Accept Care Ltd; Bearpark; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dedicated charity organization is seeking compassionate individuals to support service users at Bearpark. The role offers excellent pay of £13.21 per hour and comprehensive training. Candidates are required to have the right to work in the UK and should possess the right attitudes to help make a difference. You will participate in a detailed induction and work alongside experienced staff during shadow shifts, with shifts communicated three weeks in advance.

Benefits

30 days of paid annual leave

No zero-hour contracts

Training paid for time attending

Qualifications

• Desired life experience and correct attitudes/values.
• Current right to work in the UK for at least 12 months.

Responsibilities

• Support service users in a cared-for environment.
• Participate in comprehensive induction and ongoing training.
• Work with experienced staff during shadow shifts.

Job description

Overview

Please read the full post details below carefully before applying. This listing is for our BEARPARK site (three sites available: Consett, Esh Winning and Bearpark). We will only expect you to work at one site in any working day, and you will usually be based in a single location. We are not a domiciliary care provider.

We are a charity that supports people who have a learning disability and/or a mental health issue. If you would like to work with a charity and think you could make a difference, we’d love to hear from you.

Responsibilities

• Support service users in a cared-for environment at Bearpark, with potential to work at other sites as applicable.
• Participate in a comprehensive induction and ongoing training to develop required skills.
• Work with experienced staff during shadow shifts before direct engagement with service users.

What we offer

• Excellent rate of pay: £13.21 per hour (from 1 April 2025).
• Comprehensive induction training & support package delivered by industry experts; training paid for time attending.
• Training lasts around 4 to 6 weeks, followed by supernumerary shadow shifts.
• We pay every member of staff the same hourly wage, regardless of age.
• 30 days of paid annual leave (2 days more than the minimum).
• No zero-hour contracts; minimum of 35 hours a week for those who wish to work full-time; minimum contract offered is 18 hours.
• Shifts are planned in advance; you will know shifts three weeks in advance.

Qualifications & Recruitment

• Experience is not necessary, but desired life experience and the right attitudes/values help; we will support you through the process and teach you what you need to know.
• Two-stage interview process: formal interview first, then a second-stage interview with some service users; stage two success leads to an offer.
• Current right to work in the UK for at least 12 months; we cannot sponsor visas or applicants without existing right to work.
• There is please note about public transport; bear in mind accessibility of Bearpark and drive requirements.

Location, hours & duties

• Bearpark site is the primary location; reasonable access is required, and transport considerations are noted.
• Shifts will be communicated three weeks in advance; aim to provide a stable schedule for those seeking long-term roles.
• We are committed to long-term development and staff growth rather than short-term placements.

About the charity & application notes

• We are a registered charity and reinvest the majority of our earnings into services and direct staff costs (wages).
• We normally invest around 80% (currently 86%) into direct staff costs; we have no shareholders, no dividends, and no loans or borrowings.
• To learn more, visit our website at: http://www.acceptcare.org.uk/want-to-work-with-us