Personal Stylist

John Lewis Partnership; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in retail is seeking a Personal Stylist for their Style Studio in London. This role focuses on delivering personalized styling consultations, engaging with customers, and utilizing fashion expertise to enhance shopping experiences. The ideal candidate will combine a passion for fashion with excellent customer service skills, ensuring memorable and repeat visits.

Qualifications

• Passion for fashion and styling is essential.
• Excellent customer service skills needed for rapport.
• Great organisational skills to manage scheduled appointments.

Responsibilities

• Conduct styling consultations for customers.
• Generate sales using knowledge of fashion and consultative selling.
• Support shop-keeping tasks and provide excellent customer service.

Skills

Passion for fashion and styling

Excellent customer service skills

Organisational skills

Job description

About the role

Working as part of a team in the dedicated Style Studio as a Personal Stylist, you'll play an active role in achieving our brand ambition. You'll conduct exciting and inspirational styling consultations for our customers, host style talks, share fashion trends, and offer instant style advice to our 'walk-in' customers.

Your love of fashion will help our customers find pieces they will fall in love with, delivering a unique and memorable experience that is personalised and encourages repeat visits.

Key Responsibilities

• Navigate the wide range of brands we offer to find pieces that our customers will love.
• Use your knowledge of colour analysis, body shape profiling, and consultative selling to generate sales across the fashion floor.
• Support your department with general shop-keeping tasks and excellent customer service.
• Engage new customers through social media channels and use your creative skills to create 'fashion theatre' on the shopfloor, driving sales and profit.
• Be an ambassador for the John Lewis brand.

Essential skills/experience you'll need

• A passion for fashion and styling.
• Excellent customer service skills to build rapport with customers.
• Great organisational skills to manage your scheduled appointments.

Desirable skills/experience you may have

• Experience in using social media platforms to create content and engage audiences.
• Training will be provided to support your performance.

About The Partnership

We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re driven by our purpose to build a happier world, and as Partners, we share ownership and responsibility for our success.

We focus on being brilliant at retail, innovating, adapting, and diversifying. We uphold the principles of price, quality, and service, and passionately serve our customers.

As Partners, we embrace our differences and create an environment where everyone can thrive, grow individually and collectively.

Important points to note:

• Some roles may require pre-employment vetting, including DBS checks, with information provided during recruitment.
• Vacancies may close early due to high application volumes.
• We support flexible working arrangements to promote work-life balance; discuss options with the hiring manager during your interview.