Personal Move Assistant - Colchester

TN United Kingdom; Ipswich; On-site; GBP 23,000 - 24,000; Full time

Job summary

An established industry player is seeking a Personal Move Assistant to join their dynamic concierge team. This role involves managing a high volume of client interactions through calls, webchat, and email while ensuring exceptional service delivery. Ideal candidates will be self-motivated and possess excellent communication skills, thriving in a fast-paced environment. With competitive salary and uncapped commission, this opportunity offers dedicated training and career development from day one. If you are passionate about delivering outstanding customer service and are ready to take on challenges, this role could be your next career move.

Benefits

Competitive salary

Uncapped commission scheme

Participation in Elevate scheme

Dedicated training and coaching

Qualifications

• Ability to work independently and adapt to changing situations.
• Proficient in computer usage with excellent keyboard skills.

Responsibilities

• Handle high volume of inbound and outbound contacts via calls, webchat, and email.
• Collaborate with team to maintain high service standards.

Skills

Self-motivated

Excellent telephone etiquette

Resilience under pressure

Organisational skills

Time management

Customer service

Job description

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Personal Move Assistant - Colchester, Ipswich

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Client:

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

22fb2b7cf18c

Job Views:

9

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Overview

As a member of our concierge team, your responsibilities will include:

• Handling a high volume of inbound and outbound contacts via calls, webchat, and email.
• Registering client details and forwarding them to relevant in-branch teams to arrange viewings.
• Booking property valuations.
• Completing various administrative tasks for our network of branches including data input.
• Collaborating with your team to achieve success and maintain consistently high service standards.

Candidate Requirements:

To excel in this role, you should answer "yes" to the following statements:

• I am a highly self-motivated, ambitious, target-driven individual who can work independently and adapt to changing situations.
• I possess excellent telephone etiquette.
• I am resilient and can work effectively under pressure and within deadlines.
• I thrive in competitive environments.
• I have exceptional organisational and time management skills.
• I am proficient in computer usage, with excellent keyboard skills.
• I have a proven track record of delivering outstanding customer service.

Video Testimonials:

Hear from some of our current staff members by clicking on the following link:

Rewards:

• Competitive basic salary ranging from £23,000 to £24,000 per year, depending on sales experience.
• Uncapped commission scheme in addition to the basic salary.
• Participation in the company Elevate scheme.
• Dedicated training from day one, with ongoing coaching and development opportunities to advance your career at Spicerhaart.

How to Apply: