Personal Lines Insurance Adviser – Norwich

Alan Boswell Group; Norwich; Hybrid; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is looking for a Personal Lines Insurance Adviser to join their dynamic team in Norwich. This role is perfect for customer service superstars who thrive in fast-paced environments. You'll engage with clients, build relationships, and maximize sales opportunities while providing tailored insurance solutions. With a commitment to professional growth, the company offers a supportive work environment and flexibility in working hours. If you have a passion for customer service and a background in insurance, this is an exciting opportunity to advance your career.

Benefits

25 days annual leave + Bank Holidays

Discretionary annual Company bonus scheme

Life Insurance (4x annual salary)

Salary Exchange pension scheme

Supported professional training and development

Discounted financial services and insurance products

Funded professional memberships

Recruitment referral incentive bonus ‘refer a friend’

Qualifications

• Previous experience in an insurance environment is essential.
• Excellent telephone manner and great communication skills.

Responsibilities

• Handle enquiries from customers with professionalism and expertise.
• Maintain and nurture client relationships, providing personalised advice.

Skills

Customer Service

Communication Skills

Attention to Detail

Team Collaboration

Sales Skills

Job description

• Personal Lines Insurance Adviser – Norwich

Personal Lines Insurance Adviser – Norwich

Are you a customer service superstar with a background in insurance? Do you thrive in a dynamic, fast-paced environment? If so, we want you to join our energetic team in Norwich!

Posted: 8/10/24

Location: Norwich

Hours: Full-time

Flexibility: Office-based, with flexibility

Yearly salary: Competitive

Job type: Personal Lines and High Net Worth Specialist

What you’ll do:

1. Customer engagement: Handle enquiries from customers with professionalism and expertise.
2. Client relationship building: Maintain and nurture client relationships, providing personalised advice and solutions.
3. Sales opportunities: Maximise every sales opportunity, ensuring clients receive the best insurance for their needs.
4. Quotations and renewals: Obtain quotations for new and existing customers and assist with renewals and adjustments.

What we’re looking for:

1. Experience: Previous experience in an insurance environment is essential.
2. Communication skills: Excellent telephone manner and great communication skills.
3. Customer focus: Enjoy working in a customer-oriented environment and embrace change.
4. Team player: A collaborative spirit with a willingness to share ideas, knowledge, and experiences.
5. Attention to detail: High standard of work and an ability to multitask and prioritise responsibilities.
6. Growth mindset: A desire to learn and grow professionally.

Office-based with flexibility

While we prefer a collaborative office environment where you can build relationships and develop your skills alongside your colleagues, we offer flexibility regarding the number of days you work in the office and your working hours.

Training period: During your training period, we expect you to work in the office to gain hands-on experience and connect with your team. After this, we can adapt to both business and personal needs.

Monday to Friday: 9:00am to 5:00pm

Optional additional hours:

Outside standard hours: Optional and voluntary with premium pay rates.

Saturdays: Optional and voluntary with premium pay rates.

Join us at Alan Boswell Group and enjoy a work environment that supports your professional growth and work-life balance.

Benefits:

• 25 days annual leave + Bank Holidays (option to purchase up to three additional holiday days in April each year)
• Discretionary annual Company bonus scheme
• Life Insurance (4x annual salary)
• Salary Exchange pension scheme
• Supported professional training and development
• Discounted financial services and insurance products
• Funded professional memberships
• Recruitment referral incentive bonus ‘refer a friend’

About us and what we offer:

At Alan Boswell Group we are proud of our people, their successes and value their contributions to our growing business. Whether you are new to insurance or have a number of years’ experience to bring, we encourage employees to develop and grow.

We offer excellent remuneration, benefits package including pension and healthcare scheme, and opportunities for promotion within the company help us hold on to and nurture talent.

Apply online

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