Personal Lines Insurance Adviser

Brown & Brown; Scotland; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a Personal Lines Insurance Adviser to join their dynamic team in Bridgwater. This role is pivotal in delivering exceptional client service and achieving business targets while working in a supportive and friendly environment. You will have the opportunity to engage with clients, conduct market reviews, and ensure their insurance needs are met with the best possible solutions. This position offers a long-term career path with a reputable broker, where your contributions will be valued and rewarded. If you are passionate about customer service and insurance, this is the perfect opportunity for you.

Benefits

Negotiable salary

Bonus structure

Pension benefits

Holiday discounts

Qualifications

• Experience in customer service or insurance is essential.
• Strong communication skills are necessary for client interactions.

Responsibilities

• Meet and deliver against Renewal Retention or New Business Targets.
• Conduct thorough market reviews and ensure policies are renewed on time.
• Provide advice to clients and manage cross-sell opportunities.

Skills

Customer service knowledge

Insurance knowledge

Verbal communication

Written communication

Responsibility for performance

Willingness to learn

Job description

Personal Lines Insurance Adviser
Location: Bridgwater
Salary: Negotiable

Overview

We are currently looking for a Personal Lines Insurance Adviser to join the successful and experienced team based out of the Bridgwater office location.

The Personal Lines Insurance Adviser is central to the local region and alongside the team will deal with all sizes including more technical personal insurances. Access to various, sometimes unique market wordings and online underwriting systems will give you a strong position in finding the most appropriate insurances to suit clients demands and needs.

The position provides advice to clients to ensure conversion of new business, service of existing accounts and retention of renewals to achieve company income targets and to provide support to clients in all aspects of the sales process in accordance with company procedures and regulatory requirements.

This is a long term and progressive opportunity with a stable and reputable broker. If you are keen on working in a professional, friendly and happy environment this position will suit you.

The day to day:

• Meet and deliver against agreed Renewal Retention or New Business Targets , contributing towards the teams overall targets & KPI's
• Ensure you carry out thorough pre renewal reviews and with your clients annually.
• Conduct a full market review for your client and offer the most suitable policy and product.
• Invite all Personal Lines polices within good time, in line with our operational guidance of 21 days prior to the renewal date.
• Ensure polices are renewed, on or before the renewal date.
• Complete all roles and tasks as required by your line manager, ensuring all operational priorities and rules, procedures and policies for risk and compliance are adhered to.
• Manage and prioritise your Tasks are kept up to date and not overdue
• Identify and discuss with your clients cross sell opportunities
• Complete any training that is deemed necessary for your role and fully prepare for your regular one-to-ones and annual year-end review, ensuring that you discuss activity around your agreed development plan and that all training is completed on time.
• Adherence to our Training & Competency scheme and pass audits.
• Keep Up to date with Continuous Professional Development Plan (CPD)
• As and when required undertake small projects and/or provide specialist input into wider business projects and initiatives.

What's on offer:

• Negotiable basic salary + bonus
• Wide range of additional addon benefits and discounts (Pension, Holiday etc)

Your experience:

• Customer service or insurance related knowledge
• Handling new enquiries, renewals and adjustments
• Ability to take responsibility for own performance
• Strong verbal and written communication
• Willingness to learn and develop