Personal Injury Legal Assistant/ Secretary

CapeClarke Limited; Radcliffe; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A specialist law firm is seeking a Personal Injury Legal Assistant/Secretary to support their growing team. This full-time, hybrid role involves managing case documentation, liaising with clients, and ensuring compliance with internal standards. The ideal candidate has experience in personal injury law, strong organizational skills, and proficiency in case management systems, offering a competitive salary and opportunities for professional growth.

Benefits

Flexible hours

Supportive work environment

Professional development opportunities

Qualifications

• Previous experience in a personal injury legal environment.
• Confidence using legal case management systems.

Responsibilities

• Providing support to Fee Earners.
• Handling documentation, correspondence, and case management.
• Managing diaries and booking appointments.

Skills

Organisational skills

Attention to detail

Communication

Team collaboration

Job description

Job Title: Personal Injury Legal Assistant/ Secretary
Salary: £25,000 – £30,000
Location: Manchester (minimum 2 days in the office per week)
Contract: Full-time, permanent, hybrid working available

Role Overview & Daily Responsibilities:
We’re working exclusively with an innovative, specialist law firm focused on acting for clients who have sustained Traumatic Brain Injuries (TBI). Due to continued growth, they are looking for an experienced Legal Assistant/Secretary to support the expanding team of Fee Earners.

Key responsibilities include:

• Providing daily support to Fee Earners.
• Chasing medical records and expert reports.
• Sending out Forms of Authority and liaising with clients for documentation.
• Scanning, filing and managing incoming documentation and correspondence.
• Handling incoming telephone calls and directing to appropriate Fee Earners or taking detailed messages.
• Updating the case management system accurately and regularly.
• Booking appointments and managing diaries as needed.
• Supporting wider administrative needs during busy periods, including document production, post handling and task list management.
• Liaising with the Finance team on disbursements and other financial matters.
• Ensuring compliance with internal procedures and standards.
  

Candidate Criteria:
To be successful in this role, you will ideally have:

• Previous experience working in a personal injury legal environment.
• Strong organisational skills and attention to detail.
• Confidence using legal case management systems.
• Excellent communication and team collaboration abilities.

What’s On Offer

• Hybrid Working – 3 days from home, 2 days in Manchester office (City Centre)
• Highly competitive salary and benefits package
• Flexible hours – full-time, with genuine work-life balance
• A supportive, people-first environment focused on professional development
• Real potential to grow with the firm as it continues to expand its reputation and reach