Personal Injury Claims Handler

MW Appointments; Essex; Hybrid; GBP 30,000 - 32,000; Full time

Job summary

A Lloyds Underwriting Agency is seeking a Motor Claims Handler to support their expanding team in Essex. The role involves managing Personal Injury claims, improving client satisfaction, and contributing to audit processes. This permanent position offers hybrid working and solid training opportunities within a growing organization.

Benefits

Training and development opportunities

Inclusive and fair employer

Qualifications

• Previous experience within a similar claims role.
• Experience handling Personal Injury Motor claims.
• Understanding of RTA and Credit Hire.

Responsibilities

• Management of claims through applicable portals.
• Negotiation of claims to settlement, including Personal Injury.
• Communicating with brokers and liaising with solicitors.

Skills

Negotiation

Claims Management

Communication

Customer Service

Job description

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Summary

Our client, a Lloyds Underwriting Agency, is looking for a Motor Claims Handler to join their expanding Motor department in the Essex office. The role involves handling a caseload of Personal Injury claims.

Main Duties:

• Management of Claims through the applicable Portals
• Negotiation of policyholder and third-party claims to settlement, including Personal Injury
• Communicating with brokers
• Instructing and liaising with solicitors and adjusters from the agreed panel
• Assist with internal and external audit processes
• Liaising with underwriters on claims issues
• Providing excellent service to internal and external customers

Essential Skills Required:

• Previous experience within a similar claims role
• Experience dealing with Personal Injury Motor claims
• Understanding of RTA and Credit Hire

Desirable:

• Good organisation skills
• Knowledge of MOJ portal

What you need to know:

• Permanent role
• Based in Essex - Hybrid working
• Salary between £30,000 - £32,000
• A great opportunity to join a growing organisation with training and development opportunities
• An inclusive and fair employer