Personal Equipment Service Technician

ZipRecruiter; Ludlow; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading outdoor experience company in Ludlow is hiring a Service Tech for the winter season. The position involves providing equipment services to guests and ensuring an exceptional customer experience. No prior experience is required as training is provided. Competitive starting wage of $20/hr, flexible work schedules, and great employee perks including free ski passes are offered.

Benefits

Free ski passes

Discounted employee rates

401(k) Retirement Plan

Employee Assistance Program

Excellent training and professional development

Qualifications

• Ability to perform ski and snowboard tunes and repairs.
• Ability to communicate fluently through spoken and written English.
• Ability to work in a flexible schedule.

Responsibilities

• Provide excellent guest service while advising on gear condition.
• Perform tuning and repair services for guests.
• Work together to maintain safety standards.

Skills

Mechanical aptitude

Guest service

Teamwork

Fluent English

Job description

Job DescriptionJob Description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

To Learn More, please review the Benefits Eligibility Summary

Job Summary:

Come to work at a world class rental shop and enjoy the best benefits package in the industry. Join our passionate team and we’ll train you on all aspects of personal equipment - no experience required! As a Service Tech, you will provide our guests with equipment services and information for the ultimate outdoor experience.

Job Specifications:

• Starting Wage:$20/hr
• Employment Type:Winter Seasonal 2025/2026
• Shift Type:Part Time hours available
• Housing Availability:Yes

Job Responsibilities:

• Provide excellent guest service while advising on gear condition
• Perform both tuning and repair services for guests - we will train you!
• Work together with teammates to maintain safety standards
• May include other responsibilities such as cashiering, retail sales, rentals, or other departments
• Other duties as assigned

Job Requirements:

• Display mechanical aptitude to be able to perform ski and snowboard tunes, maintenance or repairs.
• Ability to work a flexible schedule; including nights, holidays and weekends
• Commitment to exceptional Customer Service
• Ability to stand and move in an active, team-oriented environment for extended periods
• Ability to communicate fluently through spoken and written English

The expected pay range is$20/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their , date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to , , , , , , , , protected veteran status or any other status protected by applicable law.

Requisition ID 509756
Reference Date:07/17/2025
Job Code Function:Store Operations