Personal Conflicts Control Room Officer

RemoteWorker UK; Manchester; On-site; GBP 10,000 - 40,000; Full time

Job summary

An innovative opportunity awaits as a Personal Conflicts Control Room Officer, where you'll play a crucial role in managing employee conflicts of interest and ensuring compliance with Anti-Bribery & Corruption regulations. This role emphasizes developing strong relationships across the organization while providing expert guidance on regulatory policies. You'll be instrumental in enhancing business processes to achieve positive customer outcomes and mitigate risks. If you possess analytical skills and a deep understanding of regulatory environments, this position offers a dynamic and impactful career path in a fast-paced setting.

Qualifications

• Ability to articulate regulatory requirements clearly.
• Analytical mindset to develop options for stakeholders.

Responsibilities

• Manage personal conflicts and G&E, supporting employees with queries.
• Provide expert support on risk management and regulatory policy.

Skills

Analytical Skills

Organisational Skills

Regulatory Knowledge

Change Management

Stakeholder Communication

Job description

Join us as a Personal Conflicts Control Room Officer.

In this role, you’ll identify and manage employee conflicts of interest, Anti-Bribery & Corruption Risk, and prevent market abuse relating to Group inside information and personal account dealing.

• You’ll review and process employee outside business interests, close personal relationships, personal account dealing requests, Gifts and Entertainment (G&E) and work with key contacts to maintain an accurate Group list.
• This is an opportunity to develop effective and sustainable working relationships across the business and with peers to support the sharing of best practice and addressing of common issues.

What you'll do

As a Personal Conflicts Control Room Officer, you’ll manage all aspects of personal conflicts and G&E, supporting employees with personal queries on Control Room related policies as well as reviewing and assessing the aligned business processes and providing conduct advice through a focus on customer outcomes.

We’ll look to you to improve business processes to encourage positive customer outcomes, higher standards, and risk reduction, along with encouraging an environment of knowledge sharing, experience, and support.

On top of this, you’ll be:

• Providing expert support and advice to the business on the management of risks and providing guidance on regulatory policy and conduct risk, liaising with more experienced team members when required.
• Analysing the full personal conflict lifecycle from policy design to control implementation, business processes, and strategic priorities, escalating the most complex problems to senior colleagues.
• Acting as a subject matter expert and building and maintaining strong relationships with the aligned business, providing timely and high-quality regulatory advice.
• Supporting a consistent and effective approach to conduct and regulatory risk assessment with a focus on positive customer outcomes.

The skills you'll need

In this fast-paced environment, you’ll need the ability to demonstrate an appreciation for positive customer outcomes and to be able to clearly articulate regulatory requirements.

You’ll also benefit from an analytical and enquiring mindset, with the ability to develop a range of options and present these in a compelling way at the appropriate level for stakeholders.

You’ll also bring:

• Good planning and organisational skills with the ability to prioritise effectively.
• The ability to champion change and to influence the activities of peers.
• Knowledge of the relevant regulations and conduct policies.
• An understanding of how regulatory, political, reputational, and environmental issues impact the business.
• Knowledge of the regulatory environment, divisional frameworks, and conduct risk management principles.