Personal Assistant to the Traffic Commissioners

Government Recruitment Service; Birmingham; On-site; GBP 22,000 - 30,000; Full time

Job summary

A government agency in Birmingham seeks a Personal Assistant to provide high-quality secretarial support to Traffic Commissioners. This role involves managing emails, scheduling, and liaising with stakeholders, ensuring effective communication and prioritization in a dynamic environment. Ideal candidates are excellent communicators with experience in administrative roles, capable of handling confidentiality with integrity.

Benefits

Employer pension contribution of 28.97%

25 days annual leave plus bank holidays

Flexible working options

Qualifications

• Experience in a secretarial or administrative role.
• Ability to liaise with various stakeholders effectively.
• Flexibility to manage a demanding schedule.

Responsibilities

• Manage Traffic Commissioners' emails and priorities.
• Schedule and coordinate meetings for Traffic Commissioners.
• Communicate with stakeholders to support business objectives.

Skills

Excellent communication

Ability to manage priorities

Discretion and confidentiality

Analytical skills

Job description

Are you an excellent communicator with the ability to liaise with a variety of stakeholders?

Do you work well under pressure responding to conflicting priorities?

Do you have the flexibility to travel frequently?

If so, we would like to hear from you!

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We’re working hard to:

• Make roads safer
• Improve services for our customers
• Make road transport greener and healthier
• Harness the potential of technology and data
• Grow and level up the economy

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at the DVSA: Driver and Vehicle Standards Agency - Department for Transport Careers

The Personal Assistant to the Traffic Commissioners will deliver a high quality professional secretarial service for two Traffic Commissioners (TCs).

The Traffic Commissioners (TC) have responsibility for the licensing and regulation of GB based operators of heavy and light goods vehicles involved in international transport, buses, and coaches (public service vehicles) and of those who drive them, the registration of local bus services, adjudication of appeals against the impounding of vehicles operated without a valid operator’s license and other functions.

The role involves closely working with Traffic Commissioners and Senior Leaders within DVSA, DfT and its agencies, other Government Departments, and external suppliers.

It is a demanding, varied, and interesting role and requires someone who is flexible and responsive. They must possess integrity and understand the need for, and exercise discretion and confidentiality.

Your responsibilities will include, but aren’t limited to:

• Pro-active management of Traffic Commissioners email, responding to requests, escalating issues, prioritising work, cascading information, and tracking deadlines. Flagging of urgent and priority items and bringing these to their attention.
• Pro-active management of Traffic Commissioner’s diary engaging with internal and external stakeholders. Ensuring that reminder for actions and responses, to enable management of priorities and clashes are highlighted and diaries are kept up to date.
• Identifying and monitoring actions ensuring updates are sought and documented prior to meetings or as required.
• Arrange regular and ad hoc meetings using relevant IT systems to reduce travel and time commitment
• Execute management responsibilities effectively and in line with DVSA policies and processes, planning and coordinating tasks and activities and taking responsibility for ensuring objectives are delivered.
• Ensure good relations and communications with all members of the team and responding politely and in a timely fashion to internal and external customers.
• Communicate with all major stakeholders (internal and external) to achieve business objectives.

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.