Personal Assistant to the Chief Executive - National Charity

Missing People; Barnes; On-site; GBP 17,000 - 18,000; Part time

Job summary

Missing People in London (South West) is seeking a part-time Personal Assistant to the Chief Executive. You will provide high-quality, confidential support to the CEO, Directors and governance groups, managing complex diaries, travel, and papers.

The role is 21 hours per week, pro rata salary £28,000–£30,000 depending on experience, with actual take-home of £16,800–£18,000. The role is permanent, based at our central office in Mortlake area, with close collaboration across the charity.

Qualifications

• Experience providing PA or senior administrative support to a Chief Executive or senior leader.
• Complex diary management, meeting coordination and travel arrangements.
• Support for boards, committees, governance groups or senior leadership meetings.
• Build and maintain relationships with stakeholders at all levels.
• Prepare high-quality reports, presentations, and meeting documentation.

Responsibilities

• Provide high-quality, confidential support to the Chief Executive and Directors.
• Coordinate complex diaries, meetings, and travel for senior leadership.
• Support governance groups and board-related activities, including minutes and papers.
• Maintain effective relationships with stakeholders and manage sensitive information.

Skills

Diary management

Travel arrangements

Board support

Stakeholder management

Reports & presentations

Digital tools

Note-taking

MS 365

Tools

Microsoft 365

AI-enabled tools

Job description

Personal Assistant to the Chief Executive - National Charity

Part Time - 21 hours per week worked over 4 or 5 days.

£28,000 to £30,000 pa pro rata depending on experience (£16,800 to £18,000 actual)

Permanent

Location: South West London (Central Office is based in Mortlake - 12 mins from Clapham Junction and 23 mins from Waterloo) Contract: Permanent

Closing date: 1st November 2026 23:59 . We reserve the right to close the vacancy early in the event of a very large number of applications.

ABOUT US

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change. Working for Missing People means living our values. It's a place where people are encouraged to 'let fly' so you can 'make things happen'. We know you're more than just a job title, and 'be human' is an important value here.

THE IMPACT YOU WILL HAVE

As the Personal Assistant to Missing People's Chief Executive you will provide high-quality, proactive and confidential support to the Chief Executive, Directors, Trustees and key governance groups, enabling the effective delivery of Missing People's strategic and operational objectives. This is a pivotal and varied role requiring exceptional organisational skills, sound judgement, attention to detail, and the ability to build effective relationships with people at all levels.

For more detailed information please see the attached job description/person specification, and a letter from the line manager.

ABOUT YOU

Experience:

• Providing Personal Assistant or senior administrative support to a Chief Executive, Director or other senior leader.
• Complex diary management, meeting coordination and travel arrangements.
• Supporting boards, committees, governance groups or senior leadership meetings.
• Building and maintaining effective working relationships with stakeholders at all levels.
• Preparing high-quality reports, presentations, correspondence and meeting documentation.
• Working with digital collaboration tools and technology to improve ways of working.

Abilities:

• A confident, professional and approachable communicator, able to build credibility and positive relationships with people at all levels.
• Excellent written and verbal communication skills, including the ability to produce clear, accurate and audience-appropriate correspondence, minutes, reports and presentations.
• Strong stakeholder management skills and the ability to work effectively with senior leaders, trustees, volunteers and external partners.
• Ability to work independently, use initiative and exercise good judgement when handling sensitive or confidential matters.
• Excellent organisational and time management skills, with the ability to manage multiple priorities and deadlines.
• Strong attention to detail, including excellent proofreading and quality assurance skills.
• Advanced IT skills, including Microsoft 365 applications and confidence in using and adopting new technologies, including AI-enabled tools, to improve efficiency and effectiveness;
• Ability to produce high-quality presentations, reports and professional documentation.
• Fast and accurate note-taking skills.

WHAT YOU WILL GET IN RETURN

Would you like to work for a welcoming, caring organisation which makes a difference to people affected by the issue of missing throughout the UK? Missing People is a friendly and supportive place to work. Working for Missing People means living our values. It's a place where people are encouraged to 'let fly' so you can 'make things happen'. We know you're more than just a job title, and 'be human' is an important value here. You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. We offer a range of enhanced family friendly benefits. We are happy to talk about flexible working in many of our roles.