Personal Assistant to Family & Specialist Services Division

Royal United Hospitals Bath NHS Foundation Trust; Bath; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare institution in Bath is seeking a Personal Assistant for Family & Specialist Services. The role involves providing a high-quality administrative service to senior management, managing complex diaries, and ensuring communication across departments. Candidates must have a degree or equivalent training and strong skills in Microsoft Office. The post promises a dynamic working environment in a top hospital noted for its comprehensive staff support programs.

Benefits

Comprehensive staff benefits

Supportive working environment

Well-being programs

Qualifications

• Must have degree education and/or equivalent training.
• Proficient in Microsoft Office applications.
• Experience in minute taking and audio skills.

Responsibilities

• Provide comprehensive Personal Assistant service to senior management.
• Act as a central point of contact for senior management.
• Ensure effective flow of information within departments.

Skills

High proficiency in Microsoft Outlook, Word, Excel, PowerPoint

Minute taking and audio skills

Experience of complex diary management

Experience of managing projects

Education

Degree education or equivalent training

Job description

Overview

The Family & Specialist Services Divisional Leadership Team are pleased to offer an exciting opportunity for a 6-month internal secondment to the role of Personal Assistant for Family & Specialist Services. The post holder will ensure that necessary systems are in place to provide a responsive and efficient administrative, personal assistant and secretarial service to the senior Family and Specialist Services Divisional management team using their reason, intellect and judgement to manage own workload, make decisions and proactively deal with issues without reference to others. It is essential that the post holder undertakes the extensive duties with flexibility, initiative and enthusiasm and operates as an integral part of the Management team.

Main duties of the job

• Provide a high quality confidential and comprehensive Personal Assistant service to the Divisional Director, Divisional Director of Operations, Divisional Director of Nursing and Director of Midwifery & Neonates in support of their extensive responsibilities.
• Act as a professional representative of the Division, reflecting the Trust’s values.
• Independently action documents for the Divisional Director, Divisional Director of Operations, Divisional Director of Nursing and Director of Midwifery & Neonates; use analytical skills to draft letters and reports, ensure deadlines are met, follow up actions, prepare briefing drafts all to timescale.
• Act as a central point of contact for the Divisional Director, Divisional Director of Operations, Divisional Director of Nursing and Director of Midwifery & Neonates for external and internal callers, making judgements regarding appropriate dissemination of key information.
• Ensure that flow of information between colleagues/departments/external organisations is maintained.
• Communicate and co-ordinate with hospital staff at all levels to deliver an effective and integrated service in support of the Trust objectives.

Working for our organisation

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working in the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Detailed Job Description And Main Responsibilities

Please see attached job description for full details of the role and associated person specification. For further information, please contact Caitlin Ashman.

Person specification

Qualifications

Essential criteria

• Degree education and/or able to demonstrate equivalent training and experience
• Minute taking and audio skills

Desirable criteria

• Knowledge of key NHS terminologies

Knowledge

Essential criteria

• High proficiency in Microsoft Outlook, Word, Excel, PowerPoint and use of Internet
• Experience of complex diary management
• Experience of managing projects and delivering required objectives in line with deadlines

Desirable criteria

• NHS experience of working in a large organisation
• Project management

Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa's) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• FASS PA JD 2025 (PDF, 557.9KB)
• Join the RUH (PDF, 1.1MB)

Further details / informal visits contact

Name Caitlin Ashman

Job title Personal Assistant to Family & Specialist Services

Email address [e-mail]

Telephone number 01225 825543