Personal Assistant (PA)

Express Solicitors; Manchester; Hybrid; GBP 27,000 - 30,000; Full time

Job summary

A UK law firm is looking for a Personal Assistant to support a Partner in its Occupiers/Public Liability team. The ideal candidate must have legal secretarial experience, strong IT skills, and excellent attention to detail. This role offers a salary between £27,000 and £30,000 and benefits like hybrid working opportunities and generous holiday allowances.

Benefits

Hybrid Working

23 Days Holiday (Rising to 26)

Private medical insurance after 2 years

Onsite Gym

Social events and activities

Qualifications

• Must have strong legal secretarial experience within personal injury.
• Excellent command of English spelling and grammar is essential.
• Audio typing speed of 65+ wpm is a distinct advantage.

Responsibilities

• Prepare correspondence and documents through audio typing and word processing.
• Administer daily digital filing and manage client files.
• Provide support to clients in a professional manner.

Skills

Legal secretarial experience

Attention to detail

Exceptional customer service skills

Proficient in Microsoft Office

Audio typing

Tools

Proclaim case management system

Digital dictation software

Job description

About Us

Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.

The Role

Our Occupiers/Public Liability team is currently looking for a Personal Assistant to support a Partner within the well established department.

The ideal candidate must have strong legal secretarial experience within personal injury. Excellent knowledge of Microsoft Office packages, and a strong command of English spelling, punctuation and grammar are both essential. An audio typing speed of 65+ wpm is a distinct advantage. The PA is expected to be pro-active and to use a high degree of self-management and initiative.

Responsibilities

• To prepare correspondence and documents through audiotyping and word processing.
• To administer daily digital filing and the opening, closing, storage and retrieval of client files.
• To prepare correspondence and enclosures for despatch if required.
• To make appointments, arrange meetings and manage diaries
• To provide support to other secretaries and the administration team as required.
• To attend to clients both in person and on the telephone to provide support in a professional and friendly manner, in keeping with the firm’s standards for client care.
• To undertake any specific training as and when required.
• To ensure the confidentiality of all clients’ documentation and information.
• Help us live our service promise and deliver excellent levels of client care.

Person Specification

• Demonstrable legal secretarial experience
• IT literate
• Strong comprehension of English spelling, punctuation and grammar
• Acute attention to detail
• Excellent word processing and audio typing skills
• Exceptional customer service skills, including a professional and friendly telephone manner.
• Experience of working in a Personal Injury law firm, or civil litigation firm is advantageous
• Previous experience of working in a fast paced environment
• Prior exposure to Proclaim case management system is desirable
• Audio typing speed of 65+ words per minute
• Previous experience of working with court forms and creating pleadings
• Use of digital dictation, ideally Big Hand would be beneficial

Salary & Hours

• Salary of £27,000 to £30,000, dependent on experience
• Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.

Benefits

• Hybrid Working
• 3/2 hybrid working pattern after probation.
• 23 Days Holiday
• Rising to 26 days, plus bank/public holidays.
• Extra Holidays
• 3 holiday buy backs and an extra day for your birthday after service length requirement.
• Looking After Your Health
• Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.
• Looking After Your Well-being
• 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
• Work Life / Balance
• Active social committee with generous departmental and firm-wide social budget.
• Recruitment Process
• Interviews will be conducted by MS Teams and will include scenario-based questioning.
• Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.