Personal Assistant (PA)

Express Solicitors; Manchester; Hybrid; GBP 27,000 - 30,000; Full time

Job summary

A leading law firm based in Manchester is seeking a skilled Personal Assistant to support their Occupiers/Public Liability team. The ideal candidate will possess strong legal secretarial skills, with responsibilities including document preparation and client interactions. The role offers competitive salary and benefits, including hybrid working after probation, generous holiday entitlements, and opportunities for professional development in a supportive environment.

Benefits

23 days holiday, rising to 26

Private medical insurance after 2 years

24/7 onsite gym

Annual flu jab

Active social committee

Employee Assistance Programme

Qualifications

• Demonstrable legal secretarial experience.
• Audio typing speed of 65+ words per minute.
• Strong comprehension of English spelling, punctuation, and grammar.

Responsibilities

• Prepare correspondence and documents through audio typing and word processing.
• Administer daily digital filing and manage client files.
• Provide support to clients both in person and on the telephone.

Skills

Legal secretarial experience

Audio typing skills

Customer service skills

Attention to detail

Proficiency in English

Tools

Proclaim case management system

Digital dictation tools

Job description

Occupiers' and Public Liability

About Us

Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 70 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 7,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business.

The Role

Our Occupiers/Public Liability team is currently looking for a Personal Assistant to support a Partner within the well established department.

The ideal candidate must have strong legal secretarial experience within personal injury. Excellent knowledge of Microsoft Office packages, and a strong command of English spelling, punctuation and grammar are both essential. An audio typing speed of 65+ wpm is a distinct advantage. The PA is expected to be pro-active and to use a high degree of self-management and initiative.

Responsibilities

• To prepare correspondence and documents through audiotyping and word processing.
• To administer daily digital filing and the opening, closing, storage and retrieval of client files.
• To prepare correspondence and enclosures for despatch if required.
• To make appointments, arrange meetings and manage diaries
• To provide support to other secretaries and the administration team as required.
• To attend to clients both in person and on the telephone to provide support in a professional and friendly manner, in keeping with the firm’s standards for client care.
• To undertake any specific training as and when required.
• To ensure the confidentiality of all clients’ documentation and information.
• Help us live our service promise and deliver excellent levels of client care.
  
  

Person Specification

• Demonstrable legal secretarial experience
• IT literate
• Strong comprehension of English spelling, punctuation and grammar
• Acute attention to detail
• Excellent word processing and audio typing skills
• Exceptional customer service skills, including a professional and friendly telephone manner.
• Experience of working in a Personal Injury law firm, or civil litigation firm is advantageous
• Previous experience of working in a fast paced environment
• Prior exposure to Proclaim case management system is desirable
• Audio typing speed of 65+ words per minute
• Previous experience of working with court forms and creating pleadings
• Use of digital dictation, ideally Big Hand would be beneficial
  
  

Salary & Hours

• Salary of £27,000 to £30,000, dependent on experience
• Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.
  
  

Benefits

Hybrid Working

3/2 hybrid working pattern after probation.

23 Days Holiday

Rising to 26 days, plus bank/public holidays.

Extra Holidays

3 holiday buy backs and an extra day for your birthday after service length requirement.

Looking After Your Health

Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme.

Looking After Your Well-being

24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.

Work Life / Balance

Active social committee with generous departmental and firm-wide social budget.

Recruitment Process

Interviews will be conducted by MS Teams and will include scenario-based questioning.

Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.