Personal Assistant/Concierge ( with Travel) to High Profile

PA Gold; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in London is seeking a highly organised Personal Assistant/Concierge to support an inspiring Principal in both business and personal affairs. This dynamic role requires exceptional attention to detail, excellent organisational skills, and a commitment to providing a luxurious experience during travel and lifestyle management.

Qualifications

• Experience in luxury concierge or similar service background is essential.
• Strong communication skills and high attention to detail are crucial.
• Ability to work in high-demand, high-pressure environments.

Responsibilities

• Coordinate Principal’s extensive schedule including national and international travel.
• Manage business diary, appointments, travel arrangements, and reservations.
• Assist with detailed travel itinerary planning and oversee packing.

Skills

Communication

Organisation

Attention to Detail

Flexibility

Education

Professional administrative qualification

Job description

Job Title: Personal Assistant/Concierge Reports to: Principal Responsible for: N/A Hours: 48 hours per week pro rata (flexibility required, including weekends and additional hours)

Overview We are seeking a dynamic, professional, and highly organised Personal Assistant to support a remarkably busy and inspiring individual. This is an exceptional opportunity for a dedicated professional to play a pivotal role in managing both business and personal affairs, including supporting the Principal’s family when required.

This position demands discretion, flexibility, and a commitment to excellence. You will be instrumental in coordinating the Principal’s extensive schedule, including national and international travel, and ensuring seamless execution across all areas of her lifestyle.

Key Responsibilities

• Serve as the first point of contact for the Principal
• Manage business diary, appointments, travel arrangements, and reservations
• Accompany the Principal, her family, and guests on trips, ensuring five-star service
• Open, sort, and file correspondence; respond to routine communications
• Coordinate lifestyle activities such as restaurant reservations, entertainment bookings, and bill settlements (with support from the Private Assistant)
• Schedule and attend meetings, take minutes, and maintain accurate records
• Greet the Principal and guests during travel transitions (airports, transport hubs, etc.)
• Liaise with global service providers—flight crew, concierge, EAs, drivers, security—to ensure smooth travel experiences
• Coordinate personal preferences across travel modes, hotels, and leisure activities
• Oversee pre-arrival arrangements (e.g., hotel room set-up, beauty appointments, travel pouches)
• Supervise housekeeping and ensure high standards in personal spaces
• Assist with detailed travel itinerary planning
• Draft professional documents and presentations using appropriate software
• Manage errands including shopping and gifting
• Build strong, supportive relationships across the Principal’s travel and lifestyle network
• Oversee packing and unpacking of luggage for the Principal and her family
• Work closely with the Wardrobe Stylist to maintain and catalogue the Principal’s wardrobe
• Source specific clothing or accessories as requested
• Ensure seasonal organisation of wardrobe and condition of all items
• Coordinate hair and makeup sessions and reference looks
• Communicate styling preferences with Housekeeping and Ladies' Maids prior to events
• Perform any other reasonable duties as required

Personal Specification

Category Criteria Essential (E) / Desirable (D) Qualifications Professional administrative qualification D Valid DBS certificate E Experience Luxury concierge or similar service background E High-demand, high-pressure environment experience E Wardrobe/stylist management experience E Strong communication and admin skills E Personal Attributes Highly self-motivated and responsible E Willingness and flexibility to travel internationally at short notice E Ability to follow instructions meticulously E Honest, discreet, and professional E Positive, adaptable “can-do” attitude E Pride in work, strong attention to detail E Strong organisational and team skills E Humble, efficient, and proactive E